Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.
See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.
During Trip
Thankfully I never had a medical problem or accident; therefore, I did not have a need to use the insurance.
Claim Process
No claim.
Before Trip
No problems. Received documentation by email.
During Trip
Not applicable...didn't need to use it.
Claim Process
N/A
Before Trip
Did not send documentation until phoned, and then did not send all of it
During Trip
N/A
During Trip
not used
Claim Process
not applicable
Before Trip
I purchased my insurance online, didn't need to make a claim - so I never needed to talk to customer service, so I can't rate as good, bad or indifferent.
During Trip
Didn't need to make a claim or call emergency help hotline. I cannot rate as good, bad or indifferent.
Claim Process
didn't make a claim
Before Trip
All insurance documentation tends to be complex because of the need for protection but the nature of the cover provided could have been easier to assess
During Trip
Fortunately I had no need to contact the provider and so am unable to comment
Claim Process
I did not make a claim
During Trip
I am pleased to say that I had no need to refer to the insurance provider and so am unable to comment on the level of service
Claim Process
I made no claim
Before Trip
Called to add a second person to the policy, got immediate live and helpful phon eservice.
Before Trip
Really never had any contact, just emailed documents which were timely.
Claim Process
claim not yet satisfied
Last updated: July 14, 2026