Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
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SINCE 2012
292,584
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AVG. MONTH
508
Total Reviews
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SINCE 2012
3,753
Detailed Rating
Customer Service Before Trip
4.28/5
Customer Service During Trip
3.49/5
Customer Service During Claim
2.98/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,753 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2146
  • 4
    703
  • 3
    405
  • 2
    163
  • 1
    308
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  • Trawick International policy: Safe Travels International excl US

    During Trip
    Thankfully I never had a medical problem or accident; therefore, I did not have a need to use the insurance.

    Claim Process
    No claim.

    Barbara from OH
    Review Received: June 11, 2012
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    2 out of 3 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    Before Trip
    No problems. Received documentation by email.

    During Trip
    Not applicable...didn't need to use it.

    Claim Process
    N/A

    Tanya from Hungary
    Review Received: June 10, 2012
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    2 out of 3 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    Before Trip
    Did not send documentation until phoned, and then did not send all of it

    During Trip
    N/A

    James from PA
    Review Received: June 8, 2012
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    1 out of 5 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    During Trip
    not used

    Claim Process
    not applicable

    Lorraine from MN
    Review Received: June 4, 2012
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    1 out of 3 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    Before Trip
    I purchased my insurance online, didn't need to make a claim - so I never needed to talk to customer service, so I can't rate as good, bad or indifferent.

    During Trip
    Didn't need to make a claim or call emergency help hotline. I cannot rate as good, bad or indifferent.

    Claim Process
    didn't make a claim

    Tara from FL
    Review Received: June 1, 2012
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    0 out of 4 people found this review helpful
    Trawick International policy: Safe Travels USA

    Before Trip
    All insurance documentation tends to be complex because of the need for protection but the nature of the cover provided could have been easier to assess

    During Trip
    Fortunately I had no need to contact the provider and so am unable to comment

    Claim Process
    I did not make a claim

    Raymond from United Kingdom
    Review Received: May 28, 2012
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    1 out of 3 people found this review helpful
    Trawick International policy: Safe Travels USA

    During Trip
    I am pleased to say that I had no need to refer to the insurance provider and so am unable to comment on the level of service

    Claim Process
    I made no claim

    Audrey from United Kingdom
    Review Received: May 28, 2012
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    2 out of 6 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    Before Trip
    Called to add a second person to the policy, got immediate live and helpful phon eservice.

    Robert from WA
    Review Received: May 2, 2012
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    2 out of 5 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    Before Trip
    Really never had any contact, just emailed documents which were timely.

    Janis from AL
    Review Received: April 28, 2012
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    2 out of 7 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    Claim Process
    claim not yet satisfied

    Eric from NY
    Review Received: April 19, 2012
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    10 out of 16 people found this review helpful

Last updated: July 14, 2026