Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
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SINCE 2012
289,834
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AVG. MONTH
358
Total Reviews
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SINCE 2012
3,735
Detailed Rating
Customer Service Before Trip
4.29/5
Customer Service During Trip
3.48/5
Customer Service During Claim
2.99/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,735 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2135
  • 4
    701
  • 3
    402
  • 2
    162
  • 1
    307
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  • Trawick International policy: Safe Travels Protect

    I didn't "interact with Trawick International during my trip," it was afterward. Please, you need to get your logic correct!
    Be well.

    David from NY
    Review Received: October 20, 2024
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    1 out of 2 people found this review helpful
    Trawick International policy: Safe Travels Protect

    I did not receive any response after 5 emails sent over 1 week. It was very difficult to reach customer service by phone. Terrible service.

    Iouri from NY
    Review Received: October 19, 2024
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    6 out of 6 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    Thank s for a great experience

    Angel from NJ
    Review Received: October 19, 2024
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    1 out of 1 people found this review helpful
    Trawick International policy: Safe Travels Protect

    Mila from NY
    Review Received: October 19, 2024
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    0 out of 0 people found this review helpful

    My flight was cancelled and i was forced to purchase a different flight last minute. I filed a claim with Trawick International on 10/11/2024 right after i got home from my tour. I sent all the documentation to proof cancellation and cost difference. Today is 03/27/2025. Nobody even contacted me during those 6 months! I keep calling their claim department and they keep saying to call back in a month... in a week... etc. What a shame!!! Very disapointed with their service!!!

    Trawick International policy: Safe Travels Protect

    Squaremouth is a company I count on to help me with my trip insurance!
    I did need to reach out to Trawick insurance company. They were considerate and helpful with my questions and needs.
    It’s a Blessing to find a company with respect theses days.
    Thank you Squaremouth

    Tammye from TN
    Review Received: October 19, 2024
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    2 out of 2 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    Patrick from TX
    Review Received: October 17, 2024
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    4 out of 4 people found this review helpful

    Frustrating and confusing process and website overall. Makes no sense that you purchase insurance to cover your vacation being interrupted or canceled due to hurricanes and when one hits and shuts down your destination ports the claim is denied because you happen to be on the ship and at least some services were provided.

    Trawick International policy: Safe Travels Protect

    I filled out and sent my the claim about 5 weeks ago. After 3 weeks I called to follow up, said they will contact me
    to let me know. Now that has been 5 weeks, I still don’t hear anything regarding my claim yet.

    Thi from CA
    Review Received: October 17, 2024
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    8 out of 9 people found this review helpful
    Trawick International policy: Safe Travels Armor

    find language of policy deceiving and claim process VERY UNREASONABLE AND IS VERY TIME CONCEIVING SO AS TO DISCOURAGE FILING CLAIMS AND HAS CONVINCED ME INSUANCE OF THIS TYPE IS USELESS AND I HAVE WAISTED THOUSANDS IN THE PAST DECADE.I WILL SPEND WHATEVER TIME IS NECESARRY TO POST SUCH IN REVIEWS

    Wendell Stanley from TX
    Review Received: October 14, 2024
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    12 out of 13 people found this review helpful

    Review Updated: 11/11/2024

    Felt misled in wording of policies. The fine print is not revealed until after the policy is purchased. I have a understanding for the future and will probably be purchasing travel insurance less often.

    Trawick International policy: Safe Travels Protect

    Allan from SC
    Review Received: October 14, 2024
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    5 out of 5 people found this review helpful

    Claim process sucks. 6 weeks no action. Already contacted your zero complaint department. They are useless. They have received same answers as me. Nothing. All talk no action. Will certainly never consider squaremouth or traywick ever again.
    I will continue seeking resolution of claim.

    Trawick International policy: Safe Travels Single Trip

    Experience was good in purchasing. No claims or problems. Tks.

    Karen from TX
    Review Received: October 13, 2024
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    2 out of 2 people found this review helpful