Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.
See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.
I submitted my claim documents for travel cancellation on Sept. 9 and received an automated email confirmation of receipt the same date. I have not had any contact since. I do wish it were possible to check the status of my claim by logging into the site. I will be happy to provide an updated review after my claim has been settled. Thank you!
Review Updated: 10/23/2024
Communication on this claim was very disappointing. I had no idea of the status f my claim and didn’t know who or how to ask.
Ultimately, I am pleased with the claim resolution but the communication gap added enough stress for me, I would look for a different carrier next time I purchase travel insurance,
I have no idea how well it would have gone had I made a claim because I didn't need to make a claim. Customer service was okay when I contacted them but I never received the policy until I contacted them.
I have purchased Trawick Travel Insurance In the past and have had a good experience, especially since I have not had to file a claim before this trip. I am looking forward to sharing my claim experience with you in the future.
Per marketing material it's a good policy. HOWEVEVR, no claim was filed so unsure how it is working in real life.
the international customer service was not very helpful regarding rebooking a missed connection
Squaremouth Policy 2431467
We have been trying to resolve a simple +/- $250 claim for an August 2024 trip since September. They continually either fail to respond or ask for more unrelated documentation. It seems obvious that they are trying to outlast us. They have a 3.1 rating on Google reviews with many having the same complaint we've noted above. You should not be representing this company. Any help resolving in support of your "zero complaints" is appreciated.
Rick Jones 415 686-1373
I am very satisfied with Trawick Travel Insurance.
Thank you for your service.
My trip was delayed 24 hours and I had purchased insurance that covered any trip interruption. It was an incredible hassle just to reach the right people to file my claim. And now it has been almost a month since I filed my claim and I have not heard back the insurance your company provided. I am very displeased now.
This is the only company that has charged significantly more when I had to change my travel dates by one day.
I was happy with the service & product. It was pretty inexpensive, but I'm glad I didn't have to use it. Thank you.