Trawick International Travel Insurance Reviews

I am very satisfied with Trawick Travel Insurance.
Thank you for your service.

My trip was delayed 24 hours and I had purchased insurance that covered any trip interruption. It was an incredible hassle just to reach the right people to file my claim. And now it has been almost a month since I filed my claim and I have not heard back the insurance your company provided. I am very displeased now.

This is the only company that has charged significantly more when I had to change my travel dates by one day.

I was happy with the service & product. It was pretty inexpensive, but I'm glad I didn't have to use it. Thank you.

On August 25, 2024, I submitted a claim regarding baggage damage to Trawick insurance (Surego) online. I sent all of the photos regarding the damage of the suitcase. After I submitted the claim, I received an email telling me that I will get a response in 15 days. However, 22 days already passed, and I have not received any response from Trawick (Surego), even I sent follow up to them. I am considering to file a consumer complaint against Trawick. Honestly if I can give them 0 star, I would give them 0 star on customer service!

No contact necessary during trip as we had no claims

I didn't have any issues with Squaremouth, but I have big problem with Trawick International insurance company.

One of our travelers get sick with Covid one day before the cruise departure and I cancelled a trip.
By direction of Trawick International I submitted a claim to SureGo Administrative Services LLC who supposed to process this claim.

According to their email this claim should be processed in the next 15 business days.
It's more than 5 weeks already gone and I didn't received anything from SureGo Administrative Services.

I don't recommend any travelers to buy insurance from Trawick International Insurance company.

Trouble free and not difficult to organise.

Although there was a moment on our trip that I thought I may need to use our insurance, ultimately, we did not. I always kept the contact numbers in my wallet, "just in case". We felt secure in having it and will purchase again for our next trip.