Trawick International Travel Insurance Reviews

It’s been 3 weeks and Trawick still hasn’t responded other than they have accepted the claim

Call center from Dublin (GMT) around 9 AM was not helpful. Person was nice but info could not be confirmed. She recommended calling during business hours in the US. Again, not helpful when we were wanting some information on our policy.

Wouldn't travel without insurance from Trawick. Excellent customer service.

Submitted a claim still awaiting a response

At this time the insurance is fine. I need to file a claim.

Gave me peace of mind that any problem encountered would be covered & help was available. Fortunately, I had no health or other problems during my monthly travel.

I filed a claim 07/31 and then reached out to the customer service on Aug 2 and had to leave a voice mail and I have not heard back

My wife has filed a claim with Trawick for emergency room eye care (conjunctivitis).

Realmente fue un poco confuso cómo funciona el seguro. Cuando teníamos una emergencia médica, llamamos al número de Trawick International, nos dijeron que debo llamar a nuestra aseguradora. Esto no lo entendimos. Se supone que Trawick es nuestra aseguradora. Después alguien nos dio el número de ON-CALL INTERNATIONAL quienes si realmente nos atendieron EXELENTE. Pero para reclamar el reembolso de los gastos por emergencia, es con otra empresa que se llama STARR. A ellos le enviamos las facturas y estamos esperando las respuestas.
Muchas empresas con varios nombres confunden, especialmente cuando una persona está en una emergencia médica y debe haber una forma más sencilla para atender.