Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.
See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.
Everything ok, nothing to report.
I didn't need to use the plan, but I felt peace of mind knowing I had it. Purchasing it was easy and my phone interaction with customer service was pleasant and helpful.
Our trip was cancelled due to health issues and trip cancellation claim is being processed. Janet
Filed a claim for severely delayed baggage. Trawick set up all kinds of hoops to jump through, tons of required documentation, etc. Not an easy to use customer friendly experience.
Additionally, they are so slow to reply. Took several days each time I submitted something to hear a response.
Was never clear on what my coverage was. There were differences in the information from you and the carrier. But overall very easy.
Easy to purchase this travel insurance! I had looked for hours and finally settled on this plan. The price was right and the offer of coverage was great!
Upon initial purchase I entered the incorrect dates for my trip. I contacted customer service and they changed them without any issues.
N/A
Online claim filing was easy and personal contact with claim representative was very helpful. Presently waiting for response to a trip interruption claim.
I may or may not submit a claim for approximately $1000 if one particular travel provider is not able to produce the promised refund. So my final evaluation of Trawick depends on whether I submit this claim and if so, whether it is covered in an appropriate way. When I sent an email to customer service asking about the time frame for a claim in these circumstances, they responded promptly.