Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
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SINCE 2012
289,852
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AVG. MONTH
364
Total Reviews
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SINCE 2012
3,735
Detailed Rating
Customer Service Before Trip
4.29/5
Customer Service During Trip
3.48/5
Customer Service During Claim
2.99/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,735 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2135
  • 4
    701
  • 3
    402
  • 2
    162
  • 1
    307
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  • Trawick International policy: Safe Travels First Class

    Everything ok, nothing to report.

    Simon from PA
    Review Received: July 19, 2024
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    1 out of 2 people found this review helpful
    Trawick International policy: Safe Travels Armor

    I didn't need to use the plan, but I felt peace of mind knowing I had it. Purchasing it was easy and my phone interaction with customer service was pleasant and helpful.

    Kristi from OR
    Review Received: July 12, 2024
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    2 out of 3 people found this review helpful
    Trawick International policy: Safe Travels Defend

    Our trip was cancelled due to health issues and trip cancellation claim is being processed. Janet

    Janet from KS
    Review Received: July 10, 2024
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    5 out of 12 people found this review helpful
    Trawick International policy: Safe Travels Armor

    Filed a claim for severely delayed baggage. Trawick set up all kinds of hoops to jump through, tons of required documentation, etc. Not an easy to use customer friendly experience.

    Additionally, they are so slow to reply. Took several days each time I submitted something to hear a response.

    C from MO
    Review Received: July 8, 2024
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    31 out of 33 people found this review helpful
    Trawick International policy: Safe Travels Protect

    Was never clear on what my coverage was. There were differences in the information from you and the carrier. But overall very easy.

    S from OH
    Review Received: July 7, 2024
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    3 out of 4 people found this review helpful
    Trawick International policy: Safe Travels Single Trip

    Easy to purchase this travel insurance! I had looked for hours and finally settled on this plan. The price was right and the offer of coverage was great!

    Donald from CA
    Review Received: July 4, 2024
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    3 out of 5 people found this review helpful
    Trawick International policy: Safe Travels Protect

    Upon initial purchase I entered the incorrect dates for my trip. I contacted customer service and they changed them without any issues.

    Richard from TX
    Review Received: July 2, 2024
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    7 out of 7 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    N/A

    Imelda from WA
    Review Received: July 1, 2024
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    0 out of 5 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    Online claim filing was easy and personal contact with claim representative was very helpful. Presently waiting for response to a trip interruption claim.

    NY from NY
    Review Received: July 1, 2024
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    9 out of 10 people found this review helpful
    Trawick International policy: Safe Travels Protect

    I may or may not submit a claim for approximately $1000 if one particular travel provider is not able to produce the promised refund. So my final evaluation of Trawick depends on whether I submit this claim and if so, whether it is covered in an appropriate way. When I sent an email to customer service asking about the time frame for a claim in these circumstances, they responded promptly.

    Donna from FL
    Review Received: July 1, 2024
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    5 out of 5 people found this review helpful