Trawick International Travel Insurance Reviews

Only experience I have is speaking with a customer rep regarding submission of a claim. The customer rep was very helpful and professional. I have not received any feedback yet regarding the claim.

We did not need to utilize any benefits but it was reassuring knowing we were fully insured medically and for lost or late baggage.
My wife and I both tested positive for Covid when we returned home

Departing on our trip we encountered numerous flight delays and cancellations which resulted in us arriving 12 1/2 late to our destination. Our luggage did not arrive until five days later. We called Trawick for information and were emailed a form to complete. We did not have access to a computer until we returned from our trip on May 27th. Sent the completed claim form this past Friday. We needed information from Viking on exactly when our luggage was received and their Insurance Dept was sending the information directly to Trawick/Nationwide. I plan to call and follow with up Trawick this week to confirm that they received all our information to process the claim in a timely manner. The person we spoke with at Trawick was not very friendly.

We made a claim for a refund on a tour in Croatia because one of us had a medical emergency a few days before we left the US for the tour.
We mailed in our claim along with a doctor's statement and it was approved. We received our total refund in about 3 weeks. They did not have to contact us for any additional information. We were pleased with the way Trawick International handled it.

I’m having difficulty with filling a claim. Please help

I won’t travel out of the country without travel insurance. I find it easy to sign up for it, but I can’t really rate it unless I see how they they do when I have to make a claim. Fortunately, I’ve never made a claim.

Their customer representative did not speak clearly (difficult to understand) and the link they sent me to submit a claim took me to an inoperative website ("certificate expired 6 days ago"). It just wasn't worth the hassle for a very small claim anyway. Just happy it was a minor amount.

I had to change the start date for my departure and I called Trawick. The woman that I spoke with changed the date immediately without any hassles.

They paid the claim and didn't ask for additional information. But, it did take 5 weeks after the claim was made to get payment. It's a little tricky to figure out how to get in touch with them to check on the status of a claim. But, all in all professional.