Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
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SINCE 2012
288,778
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AVG. MONTH
21
Total Reviews
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SINCE 2012
3,728
Detailed Rating
Customer Service Before Trip
4.29/5
Customer Service During Trip
3.48/5
Customer Service During Claim
2.99/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,728 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2133
  • 4
    700
  • 3
    402
  • 2
    160
  • 1
    305
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  • Trawick International policy: Safe Travels Voyager

    rp from FL
    Review Received: May 28, 2024
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    0 out of 0 people found this review helpful

    Only pays for injuries while away. My wife's injury did not inflate into an issue until back from trip. No claim or reimbursement issued.

    Trawick International policy: Safe Travels Armor

    Thought it was a great value for the cost. It gave me reassurance, on a challenging trip, that I would have great support, if needed.

    Judith from WA
    Review Received: May 28, 2024
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    1 out of 4 people found this review helpful
    Trawick International policy: Safe Travels Protect

    Robert from OR
    Review Received: May 26, 2024
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    3 out of 4 people found this review helpful

    It was a waste of money. Won’t do it again and won’t recommend it to others. I’ll share this experience on social media so other travelers may benefit from this unfortunate experience.

    Trawick International policy: Safe Travels Explorer

    Claim 201450 was denied. Trawick stated that this is a pre-existing condition for Annamae's pancreatic cancer.
    FINAL DIAGNOSIS: PAMCREAS, HEAD MASS, ENDOSCOPIC ULTRASOUND GUIDED BIOPSY: ADENOCARCINOMA. EXB/EXB COMMENT: This case was reviewed in conjunction with the concurrent cytology case MYC24-167 Pathologist: Evan Baker, M.D. **Report Electronica By Pathologist: Evan Baker, M.D. 2/23/2024 16:28 My signature is attestation that I have personally reviewed the submitted material(s) and the final diagnosis reflects that evaluation.
    We bought the insurance from Squaremouth on 2/17/2024, effective 2/18/2024. Annamae had a Final Diagnosis on 2/23/2024. We still had all intentions to go on the cruise. Annamae had surgery on 3/04/2024 and has been receiving chemo after the surgery. Both the surgeon and her oncologist indicated the she could not travel. Why do you buy insurance to protect your family and have Trawick decline insurance based on what Trawick interprets as a pre-existing condition. Until a Final Diagnosis on 2/23/2024 was determined, Annamae did not have cancer. Trawick says it was pre-existing. No compassion what so ever for the client. I hope that Trawick feels very good about their decision to not honor a Pancreatic cancer claim.

    John from PA
    Review Received: May 26, 2024
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    20 out of 20 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    Very soon after booking our trip we had to cancel. I asked for money back and you said no. **** you

    Kenneth from OR
    Review Received: May 25, 2024
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    5 out of 8 people found this review helpful
    Trawick International policy: Safe Travels First Class

    Claim submitted via mail 5/23. Thank you.

    Louise from NY
    Review Received: May 23, 2024
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    0 out of 6 people found this review helpful
    Trawick International policy: Safe Travels USA Comprehensive

    A very easy experience to cover the essentials before a vacation abroad.
    The options are clear and the choices well documented.
    Too often, other packages include both needless items, or the equivalent of insuring the same thing in multiple places.
    What does bother me, that there is a ceiling age which I may reach sooner than later.

    Brian from Israel from Israel
    Review Received: May 23, 2024
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    2 out of 5 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    The representative I worked with to purchase the policy was very helpful and kind.

    Beth from IN
    Review Received: May 20, 2024
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    1 out of 4 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    I had a favorable conversation with a Trawick International Representative prior to purchasing a policy

    Pete from NY
    Review Received: May 20, 2024
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    0 out of 5 people found this review helpful
    Trawick International policy: Safe Travels Protect

    I tried to fill out a claim form online . I had problems, so a printed out forms and mailed them in with all necessary documents.

    patricia from CA
    Review Received: May 18, 2024
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    8 out of 12 people found this review helpful