Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
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SINCE 2012
288,778
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AVG. MONTH
21
Total Reviews
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SINCE 2012
3,728
Detailed Rating
Customer Service Before Trip
4.29/5
Customer Service During Trip
3.48/5
Customer Service During Claim
2.99/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,728 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2133
  • 4
    700
  • 3
    402
  • 2
    160
  • 1
    305
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  • Trawick International policy: Safe Travels Explorer

    Purchased primary medical insurance only for a short trip to Aruba. My mother got sick (sun poisoning/dehydration) the day before we were supposed to leave. We went to see a local doctor for $125 cash. Filed the claim when we returned and received payment within 3 weeks.

    Renee from NY
    Review Received: May 15, 2024
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    17 out of 17 people found this review helpful
    Trawick International policy: Safe Travels Protect

    Haven't get any update yet while waiting, If your team can contact me as website mentioned should be appreciated! My Policy number is 2374401 Your Travel Claim number is TRSR29489
    Sincerrely
    Patricia Sun

    Patricia from OH
    Review Received: May 15, 2024
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    4 out of 6 people found this review helpful
    Trawick International policy: Safe Travels First Class

    I am waiting on info from the airlines to make my claim (my flight was canceled and I was rebooked 24 hours later on my return flight). My main issue with my interaction with my travel insurance was the multiple different answers I received about making ga claim. It was hard to find out who actually to talk to about my claim. different 800 numbers sent me to different companies. Still not sure I have it all resolved.

    Ann from PA
    Review Received: May 13, 2024
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    6 out of 6 people found this review helpful
    Trawick International policy: Safe Travels Armor

    I canceled my trip the day of departure because the airline had so many delays that I missed my connection in NY as well as all my backup connections. Essentially the unending series of delays ruined my trip and I never went.

    Jerry from FL
    Review Received: May 10, 2024
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    1 out of 6 people found this review helpful
    Trawick International policy: Safe Travels Protect

    2 months after I filed a claim still no timely communication about the claim status. They keep requesting additional documentation I've already provided them.

    Xenon from FL
    Review Received: May 10, 2024
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    24 out of 24 people found this review helpful
    Trawick International policy: Safe Travels Protect

    Our claim was just filed, and it remains to be seen how we ultimately view our experience.

    Noel from WI
    Review Received: May 9, 2024
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    2 out of 3 people found this review helpful
    Trawick International policy: Safe Travels Single Trip

    My experience was five stars. My first time using SquareMouth/Trawick yet very smooth!

    Thomas from MD
    Review Received: May 7, 2024
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    1 out of 4 people found this review helpful
    Trawick International policy: Safe Travels First Class

    I’ve used squaremouth before and find it a very accurate and useful site. Fortunately I have never filed a claim, but I know the companies are well known and internationally renowned, so I travel without any worries. Great job!

    Sharon from FL
    Review Received: May 7, 2024
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    0 out of 3 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    We had to cancel our trip because of illness.
    Trawick made it fairly easy to file a claim online.

    A C from DE
    Review Received: May 6, 2024
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    8 out of 8 people found this review helpful
    Trawick International policy: Safe Travels First Class

    I asked about bedside companion support in policies, and some research was necessary to discover if this support were available. My request took time, and was met with support and the specific information I required,

    Margaret from NY
    Review Received: May 5, 2024
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    2 out of 3 people found this review helpful