Trawick International Travel Insurance Reviews

I understand once you purchase the insurance it is insurance, but we had paid for 2 people that ended up not being able to travel on this trip so we lost money, wish we could have been able to cancel their policy and get our money back for them.

I will never buy another product with Trawick or Nationwide again. We travel 3-5 times a year on big trips so I feel more comfortable being covered by insurance. I bought $977.26 worth of insurance for a recent cruise to see the northern lights. Upon review of my policy two weeks before our trip I noticed that the date was wrong and I called to change by one day one the beginning and one day on the end to cover the travel days. I was charged $72.81 to do this. This is ridiculous to charge a good customer this for 2 days of coverage. I noticed this on another trip I have booked for August and that provider charged me nothing for the two days. Good luck doing business like this.

I’m still awaiting an email back from Trawick to file a claim. Called and was instructed to use their claims website. Filled out all of the information, twice, can’t find me. I emailed them several days ago. They confirmed receipt, but still waiting. Not pleased.

It is annoying to only communicate through email when I needed to explain something to customer service in claims. They did not provide a thorough explanation of the claim amount, and despite me providing them with the detail of my expenses, they made their own assumptions. This is the first time I've ever made a travel insurance claim that was not fully paid. I will avoid Trawick in the future.

nothing to say, all ok, as expected

Marian was very personable and helpfuk

Easy purchase
But the proof is when a claim is made and how smooth that process is handled

Claim will be filed by one of the companion travellers.who was hospitalized a week before departure.

I got food poisoning and couldn’t board my flight had to be wheelchairs out of the airport I was sick for 8 days but because I didn’t go to doctor on Monday because I was sick they said it was too late to go and have it be acceptable for claim
The gate attendant was not going to let me on the plane after watching me throw up in a plastic bag at the gate
Everything was refunded due to my illness except my hotel that was all I wanted
This is my second useless policy from you
Never again will I use your company last time was Covid
The reason for getting it was if something happened and it did
Who goes through checking in and getting duty free if they didn’t plan to travel
You policy is a lose lose situation

Waiting on them to take next steps with processing claim but so far so good. Used them 5 times prior and like the price and policy terms.