Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
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SINCE 2012
289,852
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AVG. MONTH
364
Total Reviews
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SINCE 2012
3,735
Detailed Rating
Customer Service Before Trip
4.29/5
Customer Service During Trip
3.48/5
Customer Service During Claim
2.99/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,735 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2135
  • 4
    701
  • 3
    402
  • 2
    162
  • 1
    307
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  • Trawick International policy: Safe Travels First Class

    I filed my claim on 12/26/2023 and sent a follow up email the same date. As of 1/09/24, I have not received any response.

    David from MD
    Review Received: January 9, 2024
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    13 out of 16 people found this review helpful
    Trawick International policy: Safe Travels First Class

    Lots of stalling and delay. We sent lots of medical info supporting the fact my wife was unable to embark on the trip due to orthopedic issues. Still no response or reimbursement from them. Frustrated!!

    Gary from NC
    Review Received: January 5, 2024
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    22 out of 22 people found this review helpful

    Review Updated: 02/02/2024

    All personnel in contact with were helpful. It just took so long without hearing anything.

    Trawick International policy: Safe Travels Explorer Plus

    Michael from OR
    Review Received: January 4, 2024
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    3 out of 3 people found this review helpful

    It took a full 30 days but it was paid and I’m happy with the result

    Trawick International policy: Safe Travels First Class

    The carrier made filing a demanding process even though they did eventually pay. When I furnished everything they requested on the claim paperwork they continued to ask for more information. The additional information they requested seemed to be a delaying tactic since I had already sent the information. I had to contact the travel agent and have them send and confirm the same information I had already sent. It took 3 months to get a refund of my cruise deposit. Also not easy to reach via phone they wanted me to do everything via computer.

    Catherine from FL
    Review Received: December 30, 2023
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    20 out of 21 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    Though the trip did not require any claims, despite a protest in Dublin, I felt more confident traveling somewhere I had not been before knowing I had this as back up in case something happened.

    Sheila from CA
    Review Received: December 24, 2023
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    0 out of 6 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    Thankful we didn’t need to use it!

    SAMUEL from CO
    Review Received: December 16, 2023
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    1 out of 6 people found this review helpful
    Trawick International policy: Safe Travels USA Cost Saver

    Our planned trip to Hawaii weas cancelled due to our passports being out of date. We were pleased that Squaremouth provided a full refund and look forward to using their services for our upcoming spring vacation.

    Aren from BC
    Review Received: December 16, 2023
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    5 out of 5 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    Everyone was exceptionally polite

    No one important from AZ
    Review Received: December 14, 2023
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    1 out of 5 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    I was injured about two months before my trip's departure. When it became obvious that I would not be able to travel, my daughter started the claim process. It all proceeded smoothly. The claim payment was made without any problems. Will definitely use Trawick again.

    Delette from OR
    Review Received: December 13, 2023
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    10 out of 10 people found this review helpful
    Trawick International policy: Safe Travels Journey

    Easy to purchase a policy. When we purchased airline tickets it was easy to add more to our insurance policy.

    Karen from NY
    Review Received: December 12, 2023
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    0 out of 4 people found this review helpful