Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.
See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.
Hello, I called to file a claim when bag was lost. Was told to call back. I did they said it was submitted but there is no record I need to submit again
Have not heard anything about my claim.
No one has notified me I have heard nothing.
Have no idea if they even received my claim.
No response has been sent.
No I would not use this insurance again or recommend.
Cathy and John sprstling
Treated very poorly.
Did not get any assistance from tra
Wick. I guess all they wanted was
For us to purchase
The policy.
Put in claim for my wife for approximately $1000.00 and 178.00 for my self.
Claim never resolved.
My trip was canceled due to a family member who we were traveling with, developed hypothyroidism, and blood clots in the lungs, after having treatment for bladder cancer. The medical form indicated his recent diagnosis. I was told that the medical form submitted appeared to be a list of his recent medical visits. Although the last entry indicated his new health findings. My sister bought insurance through another company and she was refunded her deposit. I only filed for my original deposit as we never made final payment. Will never use this company again, or recommend it.
While I successfully was reimbursed for my claim, I had to fight for it. "Nationwide is on your side" . . . unless you file a claim?
Overall everything was ok. I did not receive any notice telling me my policy was about to end. This could have been very helpful since my flight was cancelled, and I had to prolong the policy, but out of pressure issues, I forgot to prolong it on time. This meant I had to purchase another, new policy for the remaining days.
The car rental company, for instance, sent an email saying: "Tomorrow is the end of your lease, are you intending to return the car, or would you be interested in elongating the contract?"
They were courteous and professional and solved my issues promptly and without hesitation (travel date changes).
Our daughter experienced a medical condition that required care and potentially having to change her flight home due to an ear infection. The service from Trawick was amazing. From the first call, they were helpful and then followed up twice to check on how she was doing and whether they needed to start a rebooking for her flight home. Super efficient, caring and great follow through. Fortunately, our daughter was able to make the original flight as she responded well to the antibiotics.
I never received any monies for my claim
Excellent policy."..great customer service