Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
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SINCE 2012
294,466
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AVG. MONTH
766
Total Reviews
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SINCE 2012
3,770
Detailed Rating
Customer Service Before Trip
4.28/5
Customer Service During Trip
3.49/5
Customer Service During Claim
2.98/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2153
  • 4
    707
  • 3
    408
  • 2
    163
  • 1
    311
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  • Trawick International policy: Safe Travels First Class

    The carrier made filing a demanding process even though they did eventually pay. When I furnished everything they requested on the claim paperwork they continued to ask for more information. The additional information they requested seemed to be a delaying tactic since I had already sent the information. I had to contact the travel agent and have them send and confirm the same information I had already sent. It took 3 months to get a refund of my cruise deposit. Also not easy to reach via phone they wanted me to do everything via computer.

    Catherine from FL
    Review Received: December 30, 2023
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    20 out of 21 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    Though the trip did not require any claims, despite a protest in Dublin, I felt more confident traveling somewhere I had not been before knowing I had this as back up in case something happened.

    Sheila from CA
    Review Received: December 24, 2023
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    0 out of 6 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    Thankful we didn’t need to use it!

    SAMUEL from CO
    Review Received: December 16, 2023
    Was this review helpful?
    1 out of 6 people found this review helpful
    Trawick International policy: Safe Travels USA Cost Saver

    Our planned trip to Hawaii weas cancelled due to our passports being out of date. We were pleased that Squaremouth provided a full refund and look forward to using their services for our upcoming spring vacation.

    Aren from BC
    Review Received: December 16, 2023
    Was this review helpful?
    5 out of 5 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    Everyone was exceptionally polite

    No one important from AZ
    Review Received: December 14, 2023
    Was this review helpful?
    1 out of 5 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    I was injured about two months before my trip's departure. When it became obvious that I would not be able to travel, my daughter started the claim process. It all proceeded smoothly. The claim payment was made without any problems. Will definitely use Trawick again.

    Delette from OR
    Review Received: December 13, 2023
    Was this review helpful?
    10 out of 10 people found this review helpful
    Trawick International policy: Safe Travels Journey

    Easy to purchase a policy. When we purchased airline tickets it was easy to add more to our insurance policy.

    Karen from NY
    Review Received: December 12, 2023
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    0 out of 4 people found this review helpful
    Trawick International policy: Safe Travels First Class

    Hello, I called to file a claim when bag was lost. Was told to call back. I did they said it was submitted but there is no record I need to submit again

    lindsey from NY
    Review Received: December 12, 2023
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    5 out of 7 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    John from ID
    Review Received: December 10, 2023
    Was this review helpful?
    13 out of 15 people found this review helpful

    Have not heard anything about my claim.
    No one has notified me I have heard nothing.
    Have no idea if they even received my claim.
    No response has been sent.
    No I would not use this insurance again or recommend.
    Cathy and John sprstling

    Trawick International policy: Safe Travels First Class

    Treated very poorly.
    Did not get any assistance from tra
    Wick. I guess all they wanted was
    For us to purchase
    The policy.
    Put in claim for my wife for approximately $1000.00 and 178.00 for my self.
    Claim never resolved.

    Barbara from CA
    Review Received: December 10, 2023
    Was this review helpful?
    19 out of 20 people found this review helpful

Last updated: September 26, 2026