Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
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SINCE 2012
289,867
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AVG. MONTH
368
Total Reviews
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SINCE 2012
3,735
Detailed Rating
Customer Service Before Trip
4.29/5
Customer Service During Trip
3.48/5
Customer Service During Claim
2.99/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,735 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2135
  • 4
    701
  • 3
    402
  • 2
    162
  • 1
    307
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  • Trawick International policy: Safe Travels Single Trip

    I purchased this policy through Squaremouth, but Trawick wrote the policy, and now the claim has to go though a third party called Co-odinated Benefit Plans .It has been over 3 days and I have not heard a word from them, even to say they received the electronic file.
    If I don't hear from them today I will have to assume I have been scammed. When I look at CBP connect , it says no claims were found associated with the user ID.
    This will be my last Squaremouth purchase.

    Paul from IN
    Review Received: November 1, 2023
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    2 out of 2 people found this review helpful
    Trawick International policy: Safe Travels First Class

    I did call customer service for direction on which policy suited my needs.
    Fortunately, I did not need to use the insurance, but it did provide peace of mind.

    Erminia from PA
    Review Received: November 1, 2023
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    0 out of 1 people found this review helpful
    Trawick International policy: Safe Travels First Class

    Squaremouth was helpful to me in finding travel insurance to meet my needs. I was able to read reviews and identify the best company. I do wish I there was a way to filter reviews to see only reviews with comments and where a claim had been filed. Reviews with stars only are useless, as are reviews with no claims filed. It really doesn't matter to me if insurance is easy to buy, anyone will take your money; but if you need to file a claim, that's when you find out how good the insurance company is. By reading the reviews with comments, where a claim had been filed, there was one clear choice. I purchased insurance from Trawick for both my trip to Africa and my trip to Scotland. On my trip to Africa, my flight was delayed in Detroit due to a tornado. I downloaded the claim form, filled it out, supplied documentation to support my claim, and it was promptly paid. As a result of that, I purchased travel insurance from Trawick for my trip to Scotland a few months later, I had no problems or need to file a claim on that trip.

    Susan from IN
    Review Received: October 30, 2023
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    4 out of 4 people found this review helpful
    Trawick International policy: Safe Travels First Class

    A pleasure to deal with your company
    Highly recommend and already have

    Sharon from PA
    Review Received: October 30, 2023
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    0 out of 1 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    I initially had difficulty completing the insurance application online and had to contact customer service for help. Their response was received the next day and in the meantime, I had found out what the problem was and completed the application successfully. This is my second travel insurance policy with Trawick and I will do so again as their rates are very good and so far, I have not had any travel issues that required a claim.

    Marylyn from ON
    Review Received: October 30, 2023
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    2 out of 2 people found this review helpful
    Trawick International policy: Safe Travels First Class

    The trip was canceled due to the war in Israel

    Beatriz from CA
    Review Received: October 30, 2023
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    0 out of 4 people found this review helpful
    Trawick International policy: Safe Travels Single Trip

    I got a message and did not understand what it means

    Otavio from NY
    Review Received: October 29, 2023
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    0 out of 3 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    My claim is pretty straightforward. I was stuck overnight due to fault of the airline and am only claiming some miscellaneous expenses not covered by the airline. I submitted the claim two months ago and still do not have a resolution. At this time, I am not satisfied and would not use Trawick again.

    Anonymous from NY
    Review Received: October 27, 2023
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    7 out of 7 people found this review helpful
    Trawick International policy: Safe Travels First Class

    My husband was hospitalized 10 days before the trip. I called to cancel then and they were very helpful.

    Desiree from TX
    Review Received: October 27, 2023
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    2 out of 2 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    I made the trip without any problems. It was good to know that I was covered by insurance in case I got sick or had some travels concerns .

    June from IA
    Review Received: October 27, 2023
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    0 out of 1 people found this review helpful