Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
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SINCE 2012
289,867
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AVG. MONTH
368
Total Reviews
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SINCE 2012
3,735
Detailed Rating
Customer Service Before Trip
4.29/5
Customer Service During Trip
3.48/5
Customer Service During Claim
2.99/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,735 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2135
  • 4
    701
  • 3
    402
  • 2
    162
  • 1
    307
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  • Trawick International policy: Safe Travels First Class

    I had a baby stroller lost during my flight from LHR to PKX, filed a claim immediately with trawick, claim number 983091394-2003232. Have not heard back at all. The process seems very slow and non responsive. Please check the status and reach back out to me on how to receive compensation. Thanks

    Emma F from PA
    Review Received: October 2, 2023
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    12 out of 12 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    Have not finished our experience yet,don't appreciate all the paper work!

    Maryann from PA
    Review Received: September 30, 2023
    Was this review helpful?
    7 out of 8 people found this review helpful
    Trawick International policy: Safe Travels Single Trip

    I normally don't purchase travel insurance when going on a cruise or international travel, and I didn't plan on purchasing it this time either. Carnival required me to purchase insurance on this trip because we were going to New Caledonia. I considered this purchase of over $40 a waste of money because I was forced to buy it. I am a senior and had to pay more than my sister in law who is younger than I am. She paid $20-something. I didn't think that was fair that I had to pay more than she did.

    susan from NJ
    Review Received: September 29, 2023
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    1 out of 3 people found this review helpful
    Trawick International policy: Safe Travels Single Trip

    I am filing a claim due to illness and a missed flight. I spoke to customer rep, Lydia on 9/27/2023 at 11:50 MST and she emailed me the claim form for reimbursement. I can't seem to fill it out online. So, I printed it and will likely fax it to you along with supporting documents.

    Jamie from MT
    Review Received: September 27, 2023
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    0 out of 0 people found this review helpful
    Trawick International policy: Safe Travels Single Trip

    Not impressed thus far. My daughter suffered an injury on our trip. My initial contact was sympathetic and helpful when I called about trying to go home early as a result of the injuries she sustained in the accident. We couldn't find optimal flights home so we stuck to our original flights and made the best of it.

    The 2 customer service contacts thereafter were not helpful. I had to call twice for an accident form. I was told I had an excess coverage medical policy, despite providing them with a copy of their own coverage form showing we paid for and had primary coverage.

    I sent an email inquiring about the coverage which has gone ignored.

    I am weary of dealing with them. I have a few out of pocket medical expenses I will try to submit to them, but am thus far unimpressed with their customer service. We will not purchase another Trawick policy.

    Bobbi from ID
    Review Received: September 26, 2023
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    5 out of 6 people found this review helpful
    Trawick International policy: Safe Travels International Cost Saver excl US

    I fell on De3, 2023 in Mexico and sent all documentation I was asked to provide, and still no money? I am leaving on Nov12, 2023 for my yearly vacation!

    Danny W Kemp

    Danny W Kemp from ON
    Review Received: September 26, 2023
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    1 out of 4 people found this review helpful
    Trawick International policy: Safe Travels Single Trip

    I had to increase my insurance amount and they were easy to work with.

    Susan from MN
    Review Received: September 26, 2023
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    0 out of 0 people found this review helpful
    Trawick International policy: Safe Travels Single Trip

    Ours was a simple trip to Canada but we wanted adequate coverage.
    Fortunately, we didn't have any problems but it was comforting to have travel insurance.

    Robert from NY
    Review Received: September 25, 2023
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    1 out of 1 people found this review helpful
    Trawick International policy: Safe Travels Single Trip

    Trying to get Trawick to respond

    Francis from FL
    Review Received: September 25, 2023
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    4 out of 6 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    I called and told technician that my passport was stolen
    She checked with her supervisor and told me what to do
    And what receipts to save and how to file the claim when i got home and yes it would be covered
    I did it all but claim was denied
    I am very disappointed!!!

    Donna from MD
    Review Received: September 25, 2023
    Was this review helpful?
    5 out of 5 people found this review helpful