Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
Calendar icon
SINCE 2012
289,867
Calendar icon
AVG. MONTH
368
Total Reviews
Star icon
SINCE 2012
3,735
Detailed Rating
Customer Service Before Trip
4.29/5
Customer Service During Trip
3.48/5
Customer Service During Claim
2.99/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
Loading...

*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,735 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2135
  • 4
    701
  • 3
    402
  • 2
    162
  • 1
    307
  • Filter By
    Filter
    Sort By
    Sort
  • Trawick International policy: Safe Travels First Class

    Had trip cancelled because of the Maui wildfires. Waiting to hear back to see if any additional information is needed.

    James from WI
    Review Received: September 1, 2023
    Was this review helpful?
    0 out of 2 people found this review helpful
    Trawick International policy: Safe Travels Journey

    We have filed a claim for trip interruption as we had to leave the trip less than half way through due to my husband testing positive for covid. We have submitted information, as requested in detail. I will be interested in seeing how this process with Trawich insurance goes. We chose the policy and provider, as it appeared to be a well thought out plan, covering as needed. Happy to finalize review after our claim is processed and paid.

    Thank you,

    Marie from TX
    Review Received: August 31, 2023
    Was this review helpful?
    1 out of 2 people found this review helpful
    Trawick International policy: Safe Travels First Class

    Very difficult to reach customer service. Online claims site is not user friendly. Claims process appears to take significantly longer than other companies.

    S. from MS
    Review Received: August 31, 2023
    Was this review helpful?
    5 out of 5 people found this review helpful
    Trawick International policy: Safe Travels Single Trip

    David from CA
    Review Received: August 29, 2023
    Was this review helpful?
    0 out of 0 people found this review helpful

    I'm pleased with the settlement. I know they must have been busy, so I understand the 6 weeks to issue a check, but the CBP Connect website was unable to report the status of my claim.

    Trawick International policy: Safe Travels First Class

    Knowing I have the policy gives me peace of mind , glad I didn’t have to file a claim
    Had a great trip😊

    katherine from TX
    Review Received: August 28, 2023
    Was this review helpful?
    0 out of 0 people found this review helpful
    Trawick International policy: Safe Travels First Class

    Daniel from MO
    Review Received: August 28, 2023
    Was this review helpful?
    1 out of 1 people found this review helpful

    Took awhile, but took everything into account and results were very acceptable.

    Trawick International policy: Safe Travels Explorer

    I made a brief call to find out how the emerging volcano in Iceland might impact my trip coverage if it became an issue. The agent was informative and polite and resolved my question best he could.
    The Squaremouth website is very well designed and user friendly and allows for excellent comparisons and detail on policies - I highly recommend it.

    Anonymous from UT
    Review Received: August 27, 2023
    Was this review helpful?
    1 out of 1 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    I had no problem purchasing the insurance. I purchased in October for an april trip. My husband became ill and we had to cancel. I have filed a claim and am still waiting for my refund. I feel that I have done all of the necessary paper work and following all of the prompts. I a, very discouraged. we have been traveling for 50 years and never had an insurance problem.

    JAMES Sullivan from NJ
    Review Received: August 25, 2023
    Was this review helpful?
    16 out of 18 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    Awaiting resolution to a baggage delay claim.

    Riley from AZ
    Review Received: August 22, 2023
    Was this review helpful?
    1 out of 1 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    I had a favorable experience with Trawick. I found them to be helpful in responding to a unique set of circumstances whilst traveling .

    My experience is the Agent acted in good faith and provided as comprehensive an answer as possible

    Laurence from FL
    Review Received: August 20, 2023
    Was this review helpful?
    5 out of 5 people found this review helpful