Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
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SINCE 2012
294,466
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AVG. MONTH
766
Total Reviews
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SINCE 2012
3,770
Detailed Rating
Customer Service Before Trip
4.28/5
Customer Service During Trip
3.49/5
Customer Service During Claim
2.98/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2153
  • 4
    707
  • 3
    408
  • 2
    163
  • 1
    311
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  • Trawick International policy: Safe Travels Voyager

    Highly recommend this travel insurance. While we did not need to use it, the peace of mind of knowing we had it was priceless.

    Christina from VA
    Review Received: September 9, 2023
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    2 out of 4 people found this review helpful
    Trawick International policy: Safe Travels Journey

    Elizabeth from SC
    Review Received: September 7, 2023
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    1 out of 1 people found this review helpful

    The actual policy was thru Nationwide. I had 2 dif policies, one for each state the travelers were from. We were a family of 9 traveling for dads birthday . He got covid the day before we were to fly to the cruise port. We cancelled all 9 of us. The policies covered all costs. We were fully reimbursed.
    Only complaint is the process communication was thru email, mostly automated responses, infrequent and sparse and caused a lot of undue concern as we waited to hear that we would in fact be fully reimbursed. But i would use again, as it was a fairly processed claim.

    Trawick International policy: Safe Travels Explorer

    Filed a claim on 8/11/23 and have yet to hear anything. Cannot find a way to talk to anyone about it. How long should I wait until I refile the claim?

    Raymond from AZ
    Review Received: September 7, 2023
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    8 out of 9 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    I had to adjust the trip dates and insured amounts as plans came together for my trip. Trawick customer service was able to help me quickly and efficiently.

    A traveler from NE
    Review Received: September 7, 2023
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    2 out of 2 people found this review helpful
    Trawick International policy: Safe Travels First Class

    Very slow response, but it was paid appropriately in the end.

    Olivia from MT
    Review Received: September 7, 2023
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    5 out of 5 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    Loved the chance to find just the right insurance for our need and be able to have so many choices! Will definitely be using this site again

    Jenny from AZ
    Review Received: September 6, 2023
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    0 out of 0 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    Good experience

    Jw from TX
    Review Received: September 2, 2023
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    0 out of 1 people found this review helpful
    Trawick International policy: Safe Travels First Class

    Had trip cancelled because of the Maui wildfires. Waiting to hear back to see if any additional information is needed.

    James from WI
    Review Received: September 1, 2023
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    0 out of 2 people found this review helpful
    Trawick International policy: Safe Travels Journey

    We have filed a claim for trip interruption as we had to leave the trip less than half way through due to my husband testing positive for covid. We have submitted information, as requested in detail. I will be interested in seeing how this process with Trawich insurance goes. We chose the policy and provider, as it appeared to be a well thought out plan, covering as needed. Happy to finalize review after our claim is processed and paid.

    Thank you,

    Marie from TX
    Review Received: August 31, 2023
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    1 out of 2 people found this review helpful
    Trawick International policy: Safe Travels First Class

    Very difficult to reach customer service. Online claims site is not user friendly. Claims process appears to take significantly longer than other companies.

    S. from MS
    Review Received: August 31, 2023
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    5 out of 5 people found this review helpful

Last updated: September 26, 2026