Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.
See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.
Highly recommend this travel insurance. While we did not need to use it, the peace of mind of knowing we had it was priceless.
The actual policy was thru Nationwide. I had 2 dif policies, one for each state the travelers were from. We were a family of 9 traveling for dads birthday . He got covid the day before we were to fly to the cruise port. We cancelled all 9 of us. The policies covered all costs. We were fully reimbursed.
Only complaint is the process communication was thru email, mostly automated responses, infrequent and sparse and caused a lot of undue concern as we waited to hear that we would in fact be fully reimbursed. But i would use again, as it was a fairly processed claim.
Filed a claim on 8/11/23 and have yet to hear anything. Cannot find a way to talk to anyone about it. How long should I wait until I refile the claim?
I had to adjust the trip dates and insured amounts as plans came together for my trip. Trawick customer service was able to help me quickly and efficiently.
Very slow response, but it was paid appropriately in the end.
Loved the chance to find just the right insurance for our need and be able to have so many choices! Will definitely be using this site again
Good experience
Had trip cancelled because of the Maui wildfires. Waiting to hear back to see if any additional information is needed.
We have filed a claim for trip interruption as we had to leave the trip less than half way through due to my husband testing positive for covid. We have submitted information, as requested in detail. I will be interested in seeing how this process with Trawich insurance goes. We chose the policy and provider, as it appeared to be a well thought out plan, covering as needed. Happy to finalize review after our claim is processed and paid.
Thank you,
Very difficult to reach customer service. Online claims site is not user friendly. Claims process appears to take significantly longer than other companies.
Last updated: September 26, 2026