Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
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SINCE 2012
289,888
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AVG. MONTH
375
Total Reviews
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SINCE 2012
3,735
Detailed Rating
Customer Service Before Trip
4.29/5
Customer Service During Trip
3.48/5
Customer Service During Claim
2.99/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,735 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2135
  • 4
    701
  • 3
    402
  • 2
    162
  • 1
    307
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  • Trawick International policy: Safe Travels Journey

    I filed two claims. One for Vantage Travel cancelled trip. Another for my wife's medical issues before the trip. Not clear whatb is up with either and no indication of time to get refund.

    Ronald from CA
    Review Received: July 22, 2023
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    12 out of 13 people found this review helpful
    Trawick International policy: Safe Travels Single Trip

    Dean from CT
    Review Received: July 20, 2023
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    11 out of 11 people found this review helpful

    Many many weeks since I filed a small missing baggage claim and still no payment. No communication about the status of my claim. I have been using Square Mouth for many years with no claims - this is my first claim...but I will now look elsewhere for my travel insurance. Dean Grande

    Trawick International policy: Safe Travels Single Trip

    I have been using squaremouth now for a few years. It is easy to navigate their website and pick the policy that suits you.
    If you have any questions the customer care team can always answer them and advise you.
    I have not had to claim thank goodness. But it is nice to have peace of mind when you travel knowing you are covered
    should something unexpected happen.

    Heather from FL
    Review Received: July 19, 2023
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    3 out of 6 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    I have purchased many policies through Squaremouth and with Trawick specifically.
    This is the first time I have filed a claim and it is not going as expected.
    It is taking a great deal of time and I have yet to understand why the claim is not eligible.

    T from NM
    Review Received: July 18, 2023
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    19 out of 19 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    I have purchased many policies through Squaremouth and with Trawick specifically.
    This is the first time I have filed a claim and it is not going as expected.
    It is taking a great deal of time and I have yet to understand why the claim is not eligible for payment.

    L from NM
    Review Received: July 18, 2023
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    5 out of 5 people found this review helpful
    Trawick International policy: Safe Travels First Class

    Very simple straight forward process.

    Susan from CO
    Review Received: July 18, 2023
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    1 out of 3 people found this review helpful
    Trawick International policy: Safe Travels Single Trip

    we had to make several changes to our policy (dates & amount of coverage). it was hard to have a "paper trail" - didn't receive confirming emails, had to resort to credit card billing records to be sure we'd paid updated premiums, etc. other companies do this better.
    also, could never find a page on the website which confirmed the amount of coverage.

    trudy from CA
    Review Received: July 17, 2023
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    3 out of 4 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    I have been unable to file a claim. I tried filing online and it would not go through. I called, put on hold and they hung up. 0 stars

    william from NY
    Review Received: July 17, 2023
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    9 out of 9 people found this review helpful
    Trawick International policy: Safe Travels Outbound excl US

    Representative was helpful on phone - emergency medical and trip interruption claim. Still pending.

    Ian from AL
    Review Received: July 16, 2023
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    4 out of 4 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    Great service! I did not have a claim this time, but had to make a last minute update to the policy to adjust the dates, and the process was easy, with fair price to add another couple of days.

    Daniel from MI
    Review Received: July 16, 2023
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    1 out of 1 people found this review helpful