Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
Calendar icon
SINCE 2012
292,357
Calendar icon
AVG. MONTH
481
Total Reviews
Star icon
SINCE 2012
3,751
Detailed Rating
Customer Service Before Trip
4.28/5
Customer Service During Trip
3.49/5
Customer Service During Claim
2.98/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
Loading...

*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,751 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2145
  • 4
    702
  • 3
    405
  • 2
    163
  • 1
    308
  • Filter By
    Filter
    Sort By
    Sort
  • Trawick International policy: Safe Travels First Class

    Judy from NY
    Review Received: August 14, 2023
    Was this review helpful?
    0 out of 0 people found this review helpful

    I am completely satisfied with the process & outcome.

    Trawick International policy: Safe Travels Explorer

    I asked for a copy of detailed policy similar to what I received in the past from other carriers and was only sent the same summary page I received at purchase. I was unable to get my question answered. I don’t know if I was speaking to a Trawick rep or a Squaremouth rep.

    Lori from PA
    Review Received: August 12, 2023
    Was this review helpful?
    5 out of 5 people found this review helpful
    Trawick International policy: Safe Travels First Class

    None

    JULIE from MO
    Review Received: August 3, 2023
    Was this review helpful?
    1 out of 2 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    I filed a claim on July 17th and have not received a reply yet. Just a replay saying “we are extremely busy now so you may not hear from us right away”.

    Nancy from NY
    Review Received: August 1, 2023
    Was this review helpful?
    18 out of 18 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    Daughter became I’ll physician write note sent in the receipt for hotel charge. Now asking for additional information even through what I sent was very complete. Just think your asking for more detailed information from the physician, which is hard to get because now I have to make another appointment with the doctor. Quite frustrating

    donna from FL
    Review Received: July 31, 2023
    Was this review helpful?
    16 out of 16 people found this review helpful
    Trawick International policy: Safe Travels First Class

    Can only tell how good once I get all paperwork together, file the claim and indeed get paid!
    They seemed to be helpful once I could actually find the direct contact number.

    John from NY
    Review Received: July 30, 2023
    Was this review helpful?
    2 out of 3 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    Up to this point it’s been great, having piece of mind pre, during and post trip.

    We shall see how the claims process proceeds.

    First day of travel, so many delays that American Airlines could not get us to our destination, impossible. As a result, we were forced to rent a car and drive to our destination in Key West.

    We are asking for reimbursement for rental car in our claim.

    Charles from CO
    Review Received: July 29, 2023
    Was this review helpful?
    4 out of 6 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    I had entered a birthdate incorrectly and only noticed it after submitting the policy. I immediately called and my issue was resolved quickly and the updated information was sent to me. The person that I spoke with was kind and helpful. I will use your company again in the future and will recommend them. Thank you.

    Mary from PA
    Review Received: July 29, 2023
    Was this review helpful?
    5 out of 5 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    Pam from TX
    Review Received: July 28, 2023
    Was this review helpful?
    3 out of 3 people found this review helpful

    You exceeded my expectations. The claim submission was very easy. My claim was processed quickly and my payment was received in just a few days. Thank you!

    Trawick International policy: Safe Travels Voyager

    Carol from LA
    Review Received: July 24, 2023
    Was this review helpful?
    2 out of 2 people found this review helpful

    I sent in my claim on 7/26/23 but I haven't heard anything from you yet. I would appreciate hearing from you to let me know the status of my claim.

    Thank You

Last updated: July 3, 2026