Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
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SINCE 2012
292,357
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AVG. MONTH
481
Total Reviews
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SINCE 2012
3,751
Detailed Rating
Customer Service Before Trip
4.28/5
Customer Service During Trip
3.49/5
Customer Service During Claim
2.98/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,751 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2145
  • 4
    702
  • 3
    405
  • 2
    163
  • 1
    308
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  • Trawick International policy: Safe Travels First Class

    Questions answered well.
    Felt plan provided well if I had any issues & info provided on way to contact while on trip.

    Darla from IL
    Review Received: July 9, 2023
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    1 out of 3 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    JCB from MO
    Review Received: July 8, 2023
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    0 out of 1 people found this review helpful

    Decided against filing a claim. I didn’t have the documentation to carry it further. It was sickness related, and at the time I was too sick to collect supporting documentation.

    Trawick International policy: Safe Travels First Class

    I bought policies from Trawick last year and this year. In both cases I did not file a claim, which is the true test of solid customer service.

    Anonymous from FL
    Review Received: July 6, 2023
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    1 out of 6 people found this review helpful
    Trawick International policy: Safe Travels International Cost Saver excl US

    Great Customer Service!!

    Sadrudin from Kenya
    Review Received: July 6, 2023
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    1 out of 2 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    My United Airlines flight was canceled the AM of my flight leaving me stranded in a different country (South Africa) on a different continent (Africa)! I was unable to contact the airlines as I sat in the lobby of my hotel with my bags in hand and nowhere to go! When I thought of my Squaremouth insurance and called them, a real live person immediately answered! They helped to interpret the coverage I had and offered some security about me making some decisions about getting home from Africa without being able to check with my initial airline, United.
    It meant, I could finally breathe after being on hold on 2 phone lines and a computer for the previous 5+ hours. I could relax knowing things were going to work out. I made it home easily and in a timely manner!
    Thank you!

    Sabrina from CT
    Review Received: July 5, 2023
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    19 out of 19 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    No comment necessary however we almost had to cancel our trip because of flight delays but in the end it all turned out for the best.

    Elizabeth from SC
    Review Received: July 4, 2023
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    0 out of 2 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    I have submitted a claim due to my airline provider cancelling my connecting flight while I was in transit of my International flight from Italy, I was able to submit forms and copy's of receipts thru E-mail and I am in hopes that this straight forward claim is processed quickly without delays.

    John from PA
    Review Received: July 4, 2023
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    3 out of 7 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    Policy was easy to purchase, and easy to increase to include airfare at a later date. No problems with our trip, so did not need to file a claim.

    Stuart from TX
    Review Received: July 3, 2023
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    1 out of 2 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    I always use SquareMouth and have always been satisfied with the policies I have picked. I appreciate the input from the representative who helps me.

    Susan from WA
    Review Received: July 1, 2023
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    0 out of 1 people found this review helpful
    Trawick International policy: Safe Travels First Class

    Tod from OR
    Review Received: June 28, 2023
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    5 out of 5 people found this review helpful

    My claim was paid out as I desired. The initial submission via the electronic form and website didn't allow me to provide enough detail on the attachments which led to being asked later to provide more information, which was accomplished via email.

Last updated: July 3, 2026