Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.
See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.
I have purchased many policies through Squaremouth and with Trawick specifically.
This is the first time I have filed a claim and it is not going as expected.
It is taking a great deal of time and I have yet to understand why the claim is not eligible.
I have purchased many policies through Squaremouth and with Trawick specifically.
This is the first time I have filed a claim and it is not going as expected.
It is taking a great deal of time and I have yet to understand why the claim is not eligible for payment.
Very simple straight forward process.
we had to make several changes to our policy (dates & amount of coverage). it was hard to have a "paper trail" - didn't receive confirming emails, had to resort to credit card billing records to be sure we'd paid updated premiums, etc. other companies do this better.
also, could never find a page on the website which confirmed the amount of coverage.
I have been unable to file a claim. I tried filing online and it would not go through. I called, put on hold and they hung up. 0 stars
Representative was helpful on phone - emergency medical and trip interruption claim. Still pending.
Great service! I did not have a claim this time, but had to make a last minute update to the policy to adjust the dates, and the process was easy, with fair price to add another couple of days.
Very helpful when I had to change my travel dates the day before!
It was ok
After submitting my claim there was no contact from the insurance company other then the acknowledgement that a claim was filled.
After about 3-1/2 weeks I called and was told the check was in the mail. An email keeping me informed as to the status of the claim would have been nice.
Last updated: September 26, 2026