Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
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SINCE 2012
292,357
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AVG. MONTH
481
Total Reviews
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SINCE 2012
3,751
Detailed Rating
Customer Service Before Trip
4.28/5
Customer Service During Trip
3.49/5
Customer Service During Claim
2.98/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,751 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2145
  • 4
    702
  • 3
    405
  • 2
    163
  • 1
    308
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  • Trawick International policy: Safe Travels First Class

    I have been very satisfied with Trawick, and have purchased policies for previous trips. On this trip, I suffered a fall early on the trip and was taken to the hospital in Venice, Italy. Very disappointed with the service there and left with a 720 Euro bill, which I have not paid and have asked for assistance from my Congressional representative in disputing some of the charges. Eventually, I will pay the bill, likely reduced from the current amount. My Medicare supplemental policy provides reimbursement of 80% of charges over $250, and I will file with them once I have an amended bill from the Venice hospital. Then I plan on submitting a claim for the balance with Trawick. This may take some time. I expect the claim to be on the order of $400, give or take.

    Edward from PA
    Review Received: June 18, 2023
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    5 out of 9 people found this review helpful
    Trawick International policy: Safe Travels Journey

    I was and am still unclear on exactly how a preexisting condition is defined. I have chronic afib which can lead to other issues or restrictions. I was not able to get an answer to whether such a complication would be considered a preexisting condition. However, I decided to go ahead and plan the trip and thankfully I did not have to find out.

    Sue from MO
    Review Received: June 18, 2023
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    1 out of 3 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    Easy to obtain and gives you piece of mind in case you may need to use the insurance.

    Kathy from UT
    Review Received: June 17, 2023
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    1 out of 1 people found this review helpful
    Trawick International policy: Safe Travels Journey

    Easy purchase process..good coverage

    irene from PA
    Review Received: June 16, 2023
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    2 out of 2 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    Filing a claim is really hard. You make it easy to purchase a policy to hard to file the claim. Very disappointing.

    Lisa from TX
    Review Received: June 13, 2023
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    15 out of 19 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    Rebecca from NY
    Review Received: June 13, 2023
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    3 out of 4 people found this review helpful

    The process to collect & submit documentation was fairly straightforward once I got started. I appreciated the notification that documents had been received & getting feedback about what was still missing. My claim was complete in a timely manner. And I am impressed with Squaremouth’s attention to the resolution of my claim. I have already told friends & family about my very positive experience!

    Trawick International policy: Safe Travels Explorer

    The customer servicer person that I spoke with was helpful and very patient with regards to answering my questions. She spend considerable time with me discussing the options available and seemed genuinely interested in helping me find the right insurance plan for my situation for the best possible price.

    Lee from WI
    Review Received: June 11, 2023
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    3 out of 5 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    The whole process was easy and we felt safe knowing we had the insurance

    KAREN from LA
    Review Received: June 9, 2023
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    3 out of 4 people found this review helpful
    Trawick International policy: Safe Travels Single Trip

    Thank you for offering so many different policies at reasonable prices.

    Sandra from VA
    Review Received: June 6, 2023
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    1 out of 2 people found this review helpful
    Trawick International policy: Safe Travels First Class

    I previously used another insurance policy on previous trip of less value and paid more with Trawick plus taken much longer for simple $1,000 claim.
    I had accident and never allowed to fly again. I paid close to $300 in insurance and just asking for $1,000 airfare—not even for trip.

    June from TN
    Review Received: June 5, 2023
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    14 out of 16 people found this review helpful

Last updated: July 3, 2026