Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
Calendar icon
SINCE 2012
292,357
Calendar icon
AVG. MONTH
481
Total Reviews
Star icon
SINCE 2012
3,751
Detailed Rating
Customer Service Before Trip
4.28/5
Customer Service During Trip
3.49/5
Customer Service During Claim
2.98/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
Loading...

*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,751 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2145
  • 4
    702
  • 3
    405
  • 2
    163
  • 1
    308
  • Filter By
    Filter
    Sort By
    Sort
  • Trawick International policy: Safe Travels Explorer

    Easy to use the service. I was able to secure an appropriate travel policy at a fair rate. I have used Squaremouth several times and recommend them.

    George from MI
    Review Received: April 25, 2023
    Was this review helpful?
    1 out of 1 people found this review helpful
    Trawick International policy: Safe Travels International Cost Saver excl US

    We have been extremely pleased with the service we have received from Trawick…we recently had to change our travel plans and as a result had to change dates on out travel insurance…the folks at Trawick were very helpful in making the necessary adjustments…although we have never had to make a claim my wife and I are confident that based on our experience with Trawick they would be there to help…We have recommended Trawick to many of our travelling friends

    John from BC
    Review Received: April 25, 2023
    Was this review helpful?
    3 out of 3 people found this review helpful
    Trawick International policy: Safe Travels First Class

    We went to the nurse on the Emerald Princess. There was no charge for the service, but we did purchase medication from them at a cost of $35.00. I do not intend to seek reimbursement.

    Gerald from AZ
    Review Received: April 23, 2023
    Was this review helpful?
    0 out of 4 people found this review helpful
    Trawick International policy: Safe Travels Single Trip

    Meinhard from IL
    Review Received: April 22, 2023
    Was this review helpful?
    2 out of 2 people found this review helpful

    This claim, medical, was handled quickly in about 3 weeks online without any representative.

    Trawick International policy: Safe Travels Single Trip

    PD from WA
    Review Received: April 22, 2023
    Was this review helpful?
    4 out of 4 people found this review helpful

    We filed the claim a week after returning home. To our surprise, the check came in the mail two weeks later. Awesome.

    Trawick International policy: Safe Travels Explorer

    I had no problems...

    jacquelyn from GA
    Review Received: April 21, 2023
    Was this review helpful?
    0 out of 3 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    I found the online claim form difficult to use. After I had attached all of the documents requested, only two of them were actually attached. I then sent an e-mail with the missing documents. I called Customer Service who told me they could not check to see if all of the documents were received. Several days later, I received an email requesting the additional documents I had already sent. I attached the documents again. I received my check within two weeks.

    GLORIA from MN
    Review Received: April 21, 2023
    Was this review helpful?
    9 out of 9 people found this review helpful
    Trawick International policy: Safe Travels Single Trip

    I am so thankful and grateful for the 24 hour travel assist since I ended up breaking my ankle while on my trip and the service was perfect with bringing me back hime with a nurse on plane. I want to continue to thank and thank for the while service.

    Ira from CA
    Review Received: April 21, 2023
    Was this review helpful?
    8 out of 8 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    I did interact briefly with your customer service by phone. I made an error filling out my information and needed to correct it. A very nice man (whose name I do not have - sorry) made the change for me and sent me a corrected copy after our conversation. He was very pleasant and did a very good job.

    Rebeca from GA
    Review Received: April 19, 2023
    Was this review helpful?
    2 out of 2 people found this review helpful
    Trawick International policy: Safe Travels First Class

    We had to cancel our trip due to a medical emergency the night before boarding the cruise. We filed a claim under the Trip Interruption portion of our policy.
    They explained what we needed to provide for our claim. once we got the required paperwork completed and submitted to Trawick International, they issued our refund within 30 days. We have no complaints as to what transpired.

    Wayne from SC
    Review Received: April 14, 2023
    Was this review helpful?
    10 out of 10 people found this review helpful

Last updated: July 3, 2026