Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.
See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.
Tried to contact them. Always outside customer service hours. Sent text message no response. Going to try and figure out how to file a claim, but may have to file a complaint with the State Insurance Commissioner’s office to get some help. Just glad it was something serious outside the country. Will never be purchasing this product again!
smooth sailing with no issues
I contacted Trawick International to make a claim for delays and for damaged luggage. They requested information. I provided that information twice and they claim to not have received it. I have given up and don't feel the purchase of the insurance is worth it with this company. I will not purchase coverage that is not functional in the future.
Polite and friendly. Very helpful
Purchasing insurance from Squaremouth was easy and informative - I like being able to compare price and policy in a very straightforward manner.
I filed a claim with Trawick several weeks ago and to date have only received an automated email that they have received the claim so not sure how long to wait to follow up. I am hoping this is not going to take months to resolve.
My trip got canceled.
And the support for the claim process has been less than adequate
Needed to change my dates and they were extremely flexible. No hassle and no extra charges.
I am waiting for a response from my claim.
I sent claim forms twice. It appears you have not received it. I did not go on the trip. I injured my right knee and it got progressively worse. MRI revealed 2 ligament tears. It has taken time to obtain the MRI. and get appointment with Ortho. It was very hectic at Ortho visit that the Doc left before filling out the portion of the medical statement. I am trying to reach back to the provider but no return response. I have PT appt in April but will continue to persue physician.
already made customer service aware i will be filing a claim and am collecting the needed documents