Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.
See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.
Fortunately we did not need to use this policy. Our only interaction was to update our visa information and our call was answered promptly and professionally. We had the updated policies in minutes.
Our return flight was delayed and we missed our connecting flight. I called 24 hour customer service while we were attempting to get hotel accommodations. I was told that no one could assist me until I filed a claim????
Easy purchase did not used the insurance
We bought this insurance to cover anything that could have happened. We got sick with food poisoning and missed our flight home. Non of the airlines would rebook us nor Fareboom. We thought hopefully we can get our return home flight refunded ($800ish) and nothing because we didn't have a doctors note. How are we supposed to see a doctor when we are in the hotel room puking and defecating our brains out and had multiple taxi drivers refuse to take us. I'm suppose to spend more money in am ambulance to take me to a doctor in order to show proof of food poisoning in hopes of getting reimbursed?! I spent money on a scam is how I feel. What was the point in getting travelers insurance. Then when I filing my claim I'm being directed in different directions on who I need to contact and where to go and the customer service was awful. I'm livid.
First time purchase of Travel Insurance. Seemed like a good idea to have that coverage since we were going to Egypt and Covid is still a reality
The Customer Service Representatives are so helpful and patient.
I always travel with confidence in Trawick International. I know if I need to make a claim that they pay without any hassle and pay promptly.
My claim has been filed and I am awaiting their response. I received a message that it was received and they had a large number of claims so it might take some time. I cannot judge how they have handled my claim until they do handle it.
Impossible to place the claim. Form is not easy to understand (wording is general and vague). Form only allows one upload per claim category (we purchased our tickets in multiple transactions, so we have lots of support documents.) Staff is nice when you call customer service e but give conflicting directions. We've used allianz without issue. Hoping to get this resolved quickly.
Contacted customer service stating that I need to file a claim due to my luggage being lost in transit to my destination. The needed property claim form was provided promptly to my satisfaction.
With the help of an agent I was able to quickly locate a policy that was similar to the one I used a year ago for the same trip so I didn't have to spend a lot of time researching and comparing!