Trawick International Travel Insurance Reviews

I sent claim forms twice. It appears you have not received it. I did not go on the trip. I injured my right knee and it got progressively worse. MRI revealed 2 ligament tears. It has taken time to obtain the MRI. and get appointment with Ortho. It was very hectic at Ortho visit that the Doc left before filling out the portion of the medical statement. I am trying to reach back to the provider but no return response. I have PT appt in April but will continue to persue physician.

already made customer service aware i will be filing a claim and am collecting the needed documents

Fortunately we did not need to use this policy. Our only interaction was to update our visa information and our call was answered promptly and professionally. We had the updated policies in minutes.

Our return flight was delayed and we missed our connecting flight. I called 24 hour customer service while we were attempting to get hotel accommodations. I was told that no one could assist me until I filed a claim????

Easy purchase did not used the insurance

First time purchase of Travel Insurance. Seemed like a good idea to have that coverage since we were going to Egypt and Covid is still a reality

The Customer Service Representatives are so helpful and patient.
I always travel with confidence in Trawick International. I know if I need to make a claim that they pay without any hassle and pay promptly.

My claim has been filed and I am awaiting their response. I received a message that it was received and they had a large number of claims so it might take some time. I cannot judge how they have handled my claim until they do handle it.

Impossible to place the claim. Form is not easy to understand (wording is general and vague). Form only allows one upload per claim category (we purchased our tickets in multiple transactions, so we have lots of support documents.) Staff is nice when you call customer service e but give conflicting directions. We've used allianz without issue. Hoping to get this resolved quickly.