Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
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SINCE 2012
4,338
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AVG. MONTH
0
Total Reviews
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SINCE 2012
3,735
Detailed Rating
Customer Service Before Trip
4.29/5
Customer Service During Trip
3.48/5
Customer Service During Claim
2.99/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,735 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2135
  • 4
    701
  • 3
    402
  • 2
    162
  • 1
    307
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  • Trawick International policy: Safe Travels Single Trip

    We made an error on our initial purchase application and had to call support to correct it. The agent was polite and very helpful, getting the error corrected quickly.

    Rachel from IL
    Review Received: March 6, 2023
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    2 out of 3 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    We filed a claim, received notification it had been received, and have not heard anything since. Zero communication.

    Stephen from WA
    Review Received: March 5, 2023
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    17 out of 17 people found this review helpful
    Trawick International policy: Safe Travels Journey

    My experience was very positive. Peace of mind was the result of knowing that my family had coverage from a reliable carrier. Searching for the coverage I needed was easy and quick using Squaremouth. I have been a customer for several years and will certainly be back next year. I would recommend highly.

    Thomas from NY
    Review Received: March 5, 2023
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    1 out of 4 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    I am still working on the documents I need to submit for the claim. I called Trawick and didn't get very helpful answers or complete instructions to help me file my claim

    Marcia from CT
    Review Received: March 5, 2023
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    13 out of 14 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    MADE A CLAIM. NOT SURE IF INFO WAS EMAILED TO CORRECT PLACE. TRIED TO SUBMIT WHERE IT SAYS "SUBMIT" EVERY TIME IT SAYS CANNOT DO IT. I NEED MY CLAIM SUBMITTED!

    Hillary from NY
    Review Received: March 5, 2023
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    13 out of 14 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    I have filed a claim 2 days ago.. I have not received any response from Co-Ordinated Benefit Plans, a subsidiary of One80 Intermediaries, on behalf of Nationwide Mutual Insurance Company and Affiliated Companies, YET.

    Ramaswamy from TX
    Review Received: March 4, 2023
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    8 out of 12 people found this review helpful

    Review Updated: 04/05/2023

    The process of the reimbursement was smooth and easy.

    Trawick International policy: Safe Travels Explorer

    Just waiting for claim now..Its been a couple weeks and I have not heard anything from Trawick as of yet

    Lisa from NV
    Review Received: March 4, 2023
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    10 out of 12 people found this review helpful
    Trawick International policy: Safe Travels Explorer Plus

    I’m in the process in completing the claim

    TB from FL
    Review Received: March 4, 2023
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    0 out of 4 people found this review helpful
    Trawick International policy: Safe Travels Journey

    Claim was submitted on 2/28/23. Other than the automatic repley I have not heard anything regareding the status of my claim. Once reimbursed I can provide a better response to the survey.

    Andrea from MI
    Review Received: March 3, 2023
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    8 out of 10 people found this review helpful
    Trawick International policy: Safe Travels Journey

    The claim was submitted 2/27/23. Other than the automatic reply I have not received any information for the claim.
    When we are reimbursed for our claim then I can provide a better repsonse.

    Andrea from MI
    Review Received: March 3, 2023
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    1 out of 2 people found this review helpful