Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.
See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.
Trawick paid our claim in late February about 2 months after we submitted our claims. The interactions were smooth and easy.
Liked the coverage.
The agent was phenomenal.
It has been challenging to contact an agent and receive answers. Just today I am feeling well enough to submit a claim. Three of the numbers on the contract didn’t work. There was no one to help me on the week. I anticipate difficulty processing the claim also.
Very professional, will use again and give references to anyone!
I had a potential trip interruption claim that I tried to report on January 26, 2023. I called the claims number and the emergency number, but was not able to get through. It was at about 8-9 am, EST. One message said that it was before business hours and another message said that there was a training session being held which delayed the opening of the claims department. I had a limited window to call, due to my location in a remote area - Antarctica. I wanted to set up a claim to let the company know about a potential claim for trip interruption.
As it turned out, I did not really have any substantial expenses for trip interruption, although our return travel was delayed by about 48 hours. At this point, I am not aware of any substantial expenses in that regard.
Booking the policy was very straight forward. When I had an inquiry, someone from customer service replied quickly. The website was very easy to navigate and most of all the insurance policy was reasonably priced.
I contacted Trawick to file a claim for interruption of our trip upon our return. My husband needed to go to the hospital for 4 days. In spite of the fact that our trip was interrupted, the agent challenged the authenticity of my claim. Finally after much arguing, The Trawick rep sent me to a site to file my claim. The web page did not exist and lead me to a fraudulent site on the internet that tried to hack me!
Your website is easy to use. I'll be back.
Easy process and options to find the best policy for me
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