Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.
See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.
waiting to hear back after filing my claim
I like the on-line "auction" model to purchase insurance at the price point I want (<= 10%). Since I have not completed the claim process, I can not comment on that.
Review Updated: 01/31/2023
I canceled my claim for alternative travel expenses due to Southwest Airline travel disruption. This was because Southwest paid for the expenses I incurred.
As a result, I really have no actual experience with the claim process beyond robo-replies to my initial form submissions.
So far I’ve had a poor experience submitting the claim. The website submission process wouldn’t work so I had to email the claim. I’ve had no response except a form email.
I had some trouble with getting information from the airline that I needed for your use. I have now sent everything in my second group of documents on an email and have had correspondence from the company.
Thank you
Customer service person was great when we changed our trip a month before departure and got a refund and a modified policy for new trip.
When filing claim, customer service person was not totally helpful
Although I didn’t need to file a claim, I felt assured I had a good policy on my three-week trip to Africa.
Called Trawick on Dec. 1, and Dec. 7 2x and requested form to file claim .
Stated that forms will be send & will receive in 10 days.
To date, Dec. 27th and still have not receive the forms.
Please send forms to: 7795 Rosewood Lane
West Bloomfield. MI 48323
Thank you.
I called with a question about flights and other cancellations. Our flight was delayed 5 plus hours and we were trying line other plans up and I had questions about the policy and it rules about half or limited stays. Those questions were answered.
My experience has been great. The service rep was very nice. I thought the coverage was exceptional. I would recommend Trawick International to everyone. I makes the trip more enjoyable knowing there are numerous issues you don't have to worry about.
we are in the process of filing a claim and hope all goes smoothly. we had trouble getting information from our airline and then a delay with medical forms...so hopefully we will hear back from your agent soon. Then we can do a better eval of your services