Trawick International Travel Insurance Reviews

The agent answered my questions completely and fully.

There was a 1 day delay due to the Hurricane closing the ports in Ft. Lauderdale , Fl and a loss of one Island visit and a scheduled tour.
I emailed Tarwick International and requested a claim form and received an acknowledging email of receipt. The email stated not to reply and they would get back with a claim form. This email was received on11/14/22 and I have not heard anything else. Please advise of the recourse I should take.
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We submitted a claim by mail. How that claim gets resolved will further impact how I feel about my experience. I look forward to discussing and resolving the claim. Thx!

Stephanie with Trawick was awesome. She documented my flight interruption and was very professional and very pleased to help me. I would recommend Trawick 100 per cent.

Customer service was unable to confirm that my physician verified COVID-19 antigen test and symptoms were sufficient proof of COVID-19 illness for a successful claim. They said a PCR test at a clinic or hospital would be sufficient, but he could not tell me if the considerable cost of getting a PCR test and the transportation required would also be covered in the claim. They said all such decisions would be made by a claims officer, but I needed to submit a claim before I could get any such decision. He also was no help at resolving the dilemma that to get the PCR test would require violation of both CDC and Israeli Ministry of Health quarantine requirements and expose many other people to COVID. It was a frustratingly circular argument where I felt that I had a choice between risking a failed claim because of insufficient evidence of COVID-19 illness, or $300 in out of pocket expenses to get a redundant PCR test (that they may or may not pay for) and exposing many other people to COVID. The call was unhelpful and unsatisfying.

They were quick at answering my questions and making sure I only paid for the insurance that I required.

Was really a seamless experience. We changed our dates of travel, when I called to change our travel dates I got a real person on the phone.
The gentleman I spoke with was very knowledgeable, it took him about 5 minutes to make the change. I would and will recommend this company, for family and friends that plan to travel.

I filed my claim. Their Website wouldn't let me log in with my policy number and information but I was able to submit my claim through email. I called a week later and they told me they had my information. It would be 60 days to process my claim I was told.