Compare Trawick International Plans in Just A Few Simple Steps
Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.
See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.
This travel insurance policy was purchased to cover a cruise on Regent Seven Seas. Due to bad weather, our ship was unable to stop at a few ports of call where we had booked shore excursions. Shore excursions are listed as free options that passengers can elect to do. Our position was that nothing on a cruise is free and that we paid for those shore excursions in the total cost of the cruise.
Trawick denied our claim because they noted that the costs of shore excursions were not listed on the itemized booking. Trawick stated that "For Trip Interruption benefits to apply, a pre-payment or deposit must have been made for the shore excursions." We did make a pre-payment for them, but the related costs were not separately listed.
My wife and I feel that Trawick was not reasonable or fair in their assessment of our claim. In our opinion, they denied our claim on a technicality.
Seamless and at ease if needed assitiance. Very satisfied!
I was disappointed that it took 8 weeks for the claim to be processed but it was finally approved.
Didnt need to use ins
I had a claim under this policy and although it seemed like it took a long time to complete the claim process and receive a check, it was ultimately handled properly and professionally.
Bought Trawick travel insurance back in Sept. 2024. Took many months to hear back after filing a claim. Called many times and was told they are working on it. Filed a claim against this travel insurance company with my CC company. As of April 2025 still waiting to hear back from the travel insurance company. NOTE: SquareMouth was excellent in helping me in dealing with Trawick insurance company.
Just as a side note.........I just came back from another trip where I purchased travel insurance through SquareMouth using another travel insurance. This week I file a medical claim and 3 days later I received my reimbursement in my checking account. WOW that's the way insurance company's should work.
I have heard nothing from Trawick since I filed the claim via email. I don't even know if they received it. The "file a claim" button on the website does not work and the chat representative was of no help.
Trawick makes it easy to purchase a policy online, but when I need to make changes to that policy, the people at Trawick make that easy too. They always give me prompt and exemplary service whenever I need it.
It has been a struggle with Trawick. I will never use them again. I have a $250 claim with lots of support documentation. It has been 3 1/2 months and they keep telling me that it is still being processed. It was supposed to be max 60 days. I have called them 3 times already. Now they’re telling me to wait 20 + business days. The only response I get is “I am sorry, Mam.”. Frustrating, they’re worthless. I will NEVER buy from them again.
Review Updated: 06/04/2025
I’m happy with Squaremouth for mediating our claim with Trawick. I’m not happy with Trawick as it took 4 months and several phone calls requesting status to get the claim approved.
Filed a claim and never took the trip but am still waiting to hear from a claims adjuster. They said it takes at least 60 days and it's almost been that.