Trawick International Travel Insurance Reviews
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Overview
Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.
See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customer Reviews
Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.
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“Trawick International policy: Safe Travels Voyager
I filed my claim with Trawick International on November 3, 2022. I received an automatic email response that said:
"Thank you for contacting our office.
We are currently experiencing an extremely high volume of claims. Claims are reviewed in order of receipt. To avoid delays, please review your claim documents to ensure all required documents have been submitted. If additional information is required in order to complete our review, we will contact you by email (or by mail if you chose not to receive electronic communications).
Claims Team"As of Thursday, 11/10, (one week after the initial filing) I hadn't heard anything so I sent an email to the person who originally sent me the claim forms and as of today, Saturday, 11/12, I have not heard back from anyone at Trawick. I will be attempting to contact them again but, at this point, I am not happy at all with their service.
Dale from FLReview Received: November 12, 2022Was this review helpful?12 out of 12 people found this review helpfulReview Updated: 12/22/2022
It took them almost 2 months to process my claim. They approved it and I have been reimbursed but I think it took too long.
“Trawick International policy: Safe Travels VoyagerEdward from MIReview Received: November 12, 2022Was this review helpful?1 out of 1 people found this review helpfulThis is a resend of previous response that may not have been sent.
My Claim #141846 was approved and paid in the amount of $433.43. Thank you. Regretfully this is not acceptable. My damage amount was for $1,863.44.
I purchased the Trawick insurance specifically as a hedge against hurricanes. While on my vacation a hurricane that was un-named on date of travel developed into Hurricane Irvan. Our resort evacuated all guests and mandated a shelter in place in Belize. As a result I incurred damages and costs.
This is a clear cut claim. I purchased the policy precisely to hedge against possible hurricane. The hurricane did in-fact develop. It met the insurance criterion. Yet the damages were not fully covered. Despite whatever fine print is in the contract this is not fair. I did not even recover the cost of my policy. I protest and appeal for a review by Squaremouth or Nationwide management that is concerned about customer satisfaction. Thank you for providing this avenue for appeal and feedback. I look forward to your favorable consideration.
Patrick OBrien“Trawick International policy: Safe Travels JourneyClaim is still outstanding after 6 weeks. Trawick claims hurricane Ian has delayed claims processing and it may be 12 to 15 weeks from claim date. Seems excessive.
Calvin from MIReview Received: November 12, 2022Was this review helpful?6 out of 6 people found this review helpfulReview Updated: 12/10/2022
Claim was paid complete and fairly easily. There was some delay to get the check but insurance company was busy with hurricane season.
“Trawick International policy: Safe Travels ExplorerJust prior to departure, our travel agent said we would have to have in-hand proof of coverage, including certificate, card, etc. One email to the company and within 5 minutes ALL the requested documents were sent to me. Nice! Alleviated that stressor quickly.
WELDON from TXReview Received: November 11, 2022Was this review helpful?3 out of 3 people found this review helpful“Trawick International policy: Safe Travels First ClassOur trip was good and safe. Thank you for the insurance. We didn’t have to worry before we got to the trip.
Mu from WAReview Received: November 10, 2022Was this review helpful?3 out of 3 people found this review helpful“Trawick International policy: Safe Travels JourneyI just tried to open a claim and called several numbers, but everything went back to go on line. I tried and it was off line. I did not receive any help at all. This is going to be a very long and frustrating process. Without any help. I will appreciate any help.
Thanks
Brenda Trahan
982022961brenda from LAReview Received: November 9, 2022Was this review helpful?6 out of 6 people found this review helpful“Trawick International policy: Safe Travels ExplorerPoor communications. Dates were incorrect on policy.
Kathryn from NCReview Received: November 8, 2022Was this review helpful?0 out of 0 people found this review helpful“Trawick International policy: Safe Travels VoyagerEasy to get policy
Leah from FLReview Received: November 7, 2022Was this review helpful?0 out of 0 people found this review helpful“Trawick International policy: Safe Travels Single Tripthe policy that I purchased from Trawick International covered a gap in my previous travel insurance. This policy was reasonably priced and provided assurance that my insurance needs were covered.
David from KYReview Received: November 6, 2022Was this review helpful?0 out of 0 people found this review helpful“Trawick International policy: Safe Travels First ClassVery easy to sign up and questions I had were answered promptly.
Ann from NHReview Received: November 6, 2022Was this review helpful?0 out of 0 people found this review helpful
Last updated: July 5, 2026