Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
Calendar icon
SINCE 2012
289,902
Calendar icon
AVG. MONTH
386
Total Reviews
Star icon
SINCE 2012
3,735
Detailed Rating
Customer Service Before Trip
4.29/5
Customer Service During Trip
3.48/5
Customer Service During Claim
2.99/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
Loading...

*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,735 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2135
  • 4
    701
  • 3
    402
  • 2
    162
  • 1
    307
  • Filter By
    Filter
    Sort By
    Sort
  • Trawick International policy: Safe Travels Explorer

    It was easy to purchase the policy. Unfortunately we had to cancel the trip due to both of us contracting Covid.
    We have submitted a claim and are waiting to receive our refund. I will update when more information when claim results are in.

    Diane from NY
    Review Received: October 24, 2022
    Was this review helpful?
    0 out of 1 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    I bought two policies at the same time. I forgot I bought two policies when I viewed my credit account. I contacted the provider who personally called to inform me I bought two policies and described who it was for. I appreciated the personal and prompted feedback.

    Nancy from MD
    Review Received: October 24, 2022
    Was this review helpful?
    2 out of 2 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    This was a seamless experience. I had bought travel insurance, and less than 24 hours later, the trip was canceled by Gate 1, the provider. So I called and canceled, and was immediately sent a cancelation notice & my credit card was credited. it went more smoothly than I anticipated, & will definitely rebook for my next trip.

    Beth from IL
    Review Received: October 23, 2022
    Was this review helpful?
    2 out of 2 people found this review helpful
    Trawick International policy: Safe Travels First Class

    I've used on line service a few times by now, usually it works from the 1st time. This time I paid for the policy offered to me, but it did not
    work! I called Trawick International & was told, that they have to make sure that the offered policy still exist? I got a call later & bought exactly the same policy, but this time it was about $40.00 more?
    The agent was very polite & apologetic, everything else was fine. I've never made a claim, so I didn't have any problem during my travel.

    Bella K. from NY
    Review Received: October 22, 2022
    Was this review helpful?
    3 out of 3 people found this review helpful
    Trawick International policy: Safe Travels Single Trip

    Easy to use and affordable. Representative was friendly and knowledgeable. Will definitely consider Trawick for future travels.

    Roberto from TX
    Review Received: October 22, 2022
    Was this review helpful?
    1 out of 1 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    I received reimbursement for flight as you suggested and sent you a copy of the check however no further contact made.

    Jeanette from CA
    Review Received: October 21, 2022
    Was this review helpful?
    4 out of 5 people found this review helpful
    Trawick International policy: Safe Travels Journey

    Mort from WA
    Review Received: October 21, 2022
    Was this review helpful?
    0 out of 0 people found this review helpful

    The claim's process went well.

    Trawick International policy: Safe Travels Explorer

    It was nice to get quick answers

    Thomas from NJ
    Review Received: October 20, 2022
    Was this review helpful?
    0 out of 2 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    The customer service rep I spoke with was very helpful with explaining the different policy types. Cost of policy was very reasonable and website was easy to navigate.

    Joan from SC
    Review Received: October 19, 2022
    Was this review helpful?
    3 out of 3 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    First time buying Travel Insurance. My only goal was to cover unexpected medical expenses while overseas on a short trip. I needed some help making a decision on which policy covered my needs and the Customer Service was very helpful. Luckily I didn't need to file a claim so I have no idea how smoothly that process would work.

    Nancy from RI
    Review Received: October 18, 2022
    Was this review helpful?
    1 out of 1 people found this review helpful