Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
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SINCE 2012
289,902
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AVG. MONTH
386
Total Reviews
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SINCE 2012
3,735
Detailed Rating
Customer Service Before Trip
4.29/5
Customer Service During Trip
3.48/5
Customer Service During Claim
2.99/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,735 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2135
  • 4
    701
  • 3
    402
  • 2
    162
  • 1
    307
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  • Trawick International policy: Safe Travels Voyager

    Scott from NV
    Review Received: October 13, 2022
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    1 out of 1 people found this review helpful

    It has been 1 month and have not had any updates at all on my claim status

    Trawick International policy: Safe Travels First Class

    I have received a standard response that my claim has been noted but that it will take a long time to respond.
    I haven’t heard anything else since.

    Sabine from MO
    Review Received: October 13, 2022
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    5 out of 5 people found this review helpful
    Trawick International policy: Safe Travels Explorer Plus

    We had to can our trip due to my husband's worsening dementia and balance.
    I thought the some of the documentation that was required to submit the claim was cumbersome and redundant.

    Linda from MI
    Review Received: October 13, 2022
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    6 out of 6 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    I had to cancel my trip. I filed for a refund before their "change your mind for any reason by 04/04/2022" deadline. I spoke with a Trawick representative on 08/22/2022. Trawick reviewed my case and misinterpreted it. I followed up with email attachments explaining the whole thing. It was very simple. I still haven't heard from them or received my refund. We're talking $120.92!! I will never use Trawick again.

    PS: Not sure what "Zero Complaint" is. I HAVE a complaint. If you can help, I'd be grateful.

    Carol from MI
    Review Received: October 13, 2022
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    13 out of 13 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    I this was a “once in a lifetime” trip for me. The cost was more than I had paid for any other trip. It gave me peace of mind to know that I would not lose my investment in case of an emergency.
    Thank you.

    Mary from AZ
    Review Received: October 12, 2022
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    0 out of 2 people found this review helpful
    Trawick International policy: Safe Travels Journey

    They helped me to increase the coverage when I added more non-refundable costs before the trip

    Glen from PA
    Review Received: October 12, 2022
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    0 out of 0 people found this review helpful
    Trawick International policy: Safe Travels Journey

    Not bad researching this policy. Fair price, easy to understand. Didn’t need to file a claim so not sure how that would have gone.

    William from CA
    Review Received: October 11, 2022
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    1 out of 1 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    Still waiting to hear back on my claim. Customer service said it could take up to 60 days which is absurd….

    Simon from NC
    Review Received: October 11, 2022
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    7 out of 7 people found this review helpful
    Trawick International policy: Safe Travels First Class

    I have used it before!

    Anne from CA
    Review Received: October 10, 2022
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    1 out of 2 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    They were very helpful. My trip dates were changed and Trawick was able to accommodate this date change on my policy.

    Christina from PA
    Review Received: October 10, 2022
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    1 out of 1 people found this review helpful