Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
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SINCE 2012
289,902
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AVG. MONTH
386
Total Reviews
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SINCE 2012
3,735
Detailed Rating
Customer Service Before Trip
4.29/5
Customer Service During Trip
3.48/5
Customer Service During Claim
2.99/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,735 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2135
  • 4
    701
  • 3
    402
  • 2
    162
  • 1
    307
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  • Trawick International policy: Safe Travels Explorer

    I have been using the services for over 5 years now. It is a wonderful an asset. You feel the support, the backup and dedication from the customer services and the products.
    Thank God, only one claim due to an emergency with my daughter and it was easily solved and soon reimbursed.

    Ivette from FL
    Review Received: October 10, 2022
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    5 out of 5 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    Good Company I would work with them again.

    Gary from IL
    Review Received: October 10, 2022
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    0 out of 0 people found this review helpful
    Trawick International policy: Safe Travels Explorer Plus

    Laura from OH
    Review Received: October 10, 2022
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    1 out of 1 people found this review helpful

    I've already spoken with multiple people. The claim sat unentered, unprocessed for a month until Squaremouth intervened, then was promptly approved. That part was great, but my reimbursement check (for MY claim on the policy that I purchased to protect MY vacation investment) was mailed to each of the 4 people that were going to be staying in the airbnb with us (myself, my husband, 2 sons)...the claim was ONLY for airbnb deposit, no additional expenses even though I had insured the trip for far more than my claim. The detail clearly showed that I purchased the policy, and I alone had paid for the deposit. The four checks were mailed with my son's check on top, and it was forwarded to him in NY. He was understandably confused since he was never involved with the transaction! Nowhere was I given an option to have one check sent to me (and honestly, since it was so clear that I paid this deposit in one transaction, why would I expect anyone else to be sent a check!)

    Trawick International policy: Safe Travels Single Trip

    We had a policy with Covid coverage for our trip. In 2021, we were unable to take our trip due to the Swedish government not allowing us to travel there. We tried to get our insurance to cover one non refundable hotel for $800, but our claim was denied. Then when we tried to extend our policy to cover 2022 when we finally did travel, we were told we couldn’t because we had filed a claim. So the bottom line is our insurance was a waste of money!

    Judith from WI
    Review Received: October 10, 2022
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    18 out of 18 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    Fine but waiting to see results of claim due to Hurricane Ian!

    Larry from KY
    Review Received: October 10, 2022
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    0 out of 1 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    I bought a policy but didn't have to use it. Just what one would expect.

    James from KS
    Review Received: October 9, 2022
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    0 out of 0 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    Good insurance coverage, easy to search and compare.

    Viet from CA
    Review Received: October 8, 2022
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    0 out of 1 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    Policy info was easy to read and understand. Will use Trawick again in the future.

    Lawrence from KS
    Review Received: October 7, 2022
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    0 out of 0 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    I had to make several adjustments to the policy. Trawick International Customer Service was exceptional.

    Jeanne from NE
    Review Received: October 7, 2022
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    2 out of 2 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    My experience with Trawick International was excellent. In fact, I have referred them to many friends and my travel agent. We will be using Trawick again in 2023.

    Linda from MI
    Review Received: October 7, 2022
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    2 out of 2 people found this review helpful