Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
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SINCE 2012
289,902
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AVG. MONTH
386
Total Reviews
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SINCE 2012
3,735
Detailed Rating
Customer Service Before Trip
4.29/5
Customer Service During Trip
3.48/5
Customer Service During Claim
2.99/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,735 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2135
  • 4
    701
  • 3
    402
  • 2
    162
  • 1
    307
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  • Trawick International policy: Safe Travels Single Trip

    Had to cancel trip for medical reasons and Trawick refunded our premium. Excellent to work with.

    Betty from TX
    Review Received: October 2, 2022
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    6 out of 6 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    My first cruise was cancelled but I was fully refunded by the cruise line. We booked a second cruise and was able to transfer my policy to the new cruise

    Margaret from WY
    Review Received: October 2, 2022
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    2 out of 3 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    Can not give a complete review due to claim still being processed, Trawick customer service referred me to another company to file my claim which had to be done on-line, filed claim and am waiting for reply from that company

    RICHARD from PA
    Review Received: October 1, 2022
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    5 out of 6 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    Howard from NC
    Review Received: October 1, 2022
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    0 out of 0 people found this review helpful

    A little slow but claim amount matched our actual added expenses

    Trawick International policy: Safe Travels Journey

    Paul from TX
    Review Received: October 1, 2022
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    0 out of 0 people found this review helpful

    Slow and poor if not zero communications. I wonder who the customer is here, this company could use a customer service class. I'm literally speechless on how bad we were treated.
    Wow, terrible insurance experience, in the end they sent is a check for the claim we made, we can only assume all is good and they agreed because we have heard nothing from them in more than 2 months.

    Trawick International policy: Safe Travels Voyager

    Waiting on cruise line for final determination of claim!

    Ernest from CT
    Review Received: September 29, 2022
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    0 out of 0 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    nil

    Kiem from CA
    Review Received: September 29, 2022
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    0 out of 1 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    Everything went as planned, nice knowing we were covered just incase. Our insurance wasn't good out of the country so it was a comfort pillow.

    Paul from CA
    Review Received: September 28, 2022
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    1 out of 2 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    It was all so smooth and in the background that I never thought about it - I felt confident that if I had needed to use the policy that I would be well cared for. Thank you.

    Kent from AZ
    Review Received: September 28, 2022
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    0 out of 2 people found this review helpful
    Trawick International policy: Safe Travels Journey

    your reps are efficient, courteous and quite helpful.

    mark from TX
    Review Received: September 27, 2022
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    4 out of 4 people found this review helpful