Overview

WorldTrips offers three comprehensive policies on Squaremouth, each backed by an A++ AM Best rating. These plans are highly customizable, allowing eligible travelers to enhance their coverage with optional benefits such as Cancel For Any Reason (CFAR) and Rental Car Damage Protection.

Trips Protected
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SINCE 2008
74,423
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AVG. MONTH
1,123
Total Reviews
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SINCE 2008
572
Detailed Rating
Customer Service Before Trip
4.4/5
Customer Service During Trip
3.67/5
Customer Service During Claim
3.69/5

See how WorldTrips compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.24 (572 reviews)
  • 5
    332
  • 4
    119
  • 3
    52
  • 2
    26
  • 1
    23
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  • WorldTrips policy: Atlas International excl US

    I haven’t heard anything after filing a claim two weeks ago. Please reach out asap with an update. Thanks.

    Sheryl from IL
    Review Received: March 2, 2024
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    19 out of 21 people found this review helpful
    WorldTrips policy: Atlas Journey Preferred

    Got positive covid after returning from trip. Did not need to file a claim.

    Ann from WA
    Review Received: February 17, 2024
    Was this review helpful?
    2 out of 8 people found this review helpful
    WorldTrips policy: Atlas Journey Economy

    The only thing that really matters is how you honor the policy when a claim is filed. I haven't had that experience yet.

    Michael from MN
    Review Received: February 14, 2024
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    2 out of 4 people found this review helpful
    WorldTrips policy: Atlas Journey Preferred

    I found it very easy to select a travel insurance policy with help from world Trips.

    Barbara from WA
    Review Received: February 11, 2024
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    4 out of 5 people found this review helpful
    WorldTrips policy: Atlas Journey Economy

    Kind of curious to receive this reply from the claims adjuster:

    "All claims are reviewed based upon the claim documents received and the policy provisions, limitations and exclusions. Please review your Confirmation of Coverage to determine if you purchased Trip Interruption coverage and the policy for the full details about the Trip Interruption coverage."

    Shouldn't they know that my policy included that coverage and if it didn't shouldn't they have told me that?

    Greg from CA
    Review Received: February 5, 2024
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    14 out of 14 people found this review helpful
    WorldTrips policy: Atlas Journey Preferred

    We had weather issues and while the airlines got us there in time to make the cruise, it was nice having the peace of mind we had the insurance as a back up.

    Traveler from IA
    Review Received: January 28, 2024
    Was this review helpful?
    3 out of 4 people found this review helpful
    WorldTrips policy: Atlas International excl US

    The customer service representative was professional and polite. I purchased the policy approximately 24 hours before my trip and he was accommodating and helpful. Grateful to have the service. Thank you.

    Lezlie from CO
    Review Received: January 26, 2024
    Was this review helpful?
    3 out of 3 people found this review helpful
    Response from WorldTrips

    WorldTrips strives to provide exceptional service. Thank you for the kind words.

    WorldTrips policy: Atlas America incl US

    Great easy to use

    jonathan from Mexico
    Review Received: January 21, 2024
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    1 out of 2 people found this review helpful
    Response from WorldTrips

    Jonathan,

    Thank you for the kind words. WorldTrips Travel Insurance wants to make things easy for the consumer. Thank you for your support.

    WorldTrips policy: Atlas Journey Preferred

    WorldTrips pushed me off to their claims company CBP Connect, which has been very slow to process my claim. It has been over 3 weeks with no progress that I can see.

    Philip from PA
    Review Received: January 8, 2024
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    18 out of 18 people found this review helpful
    Response from WorldTrips

    Philip,

    We apologize for any inconvenience, due to the holiday’s things are taking a bit longer. You will be receiving a response this week.

    Thank you for your patience.

    WorldTrips policy: Atlas Journey Preferred

    I called Squaremouth and was sent to another company. The Agent advised me to go online for faster service. I did so and got tangled in the process. All information was accepted except my phone number. I’ve been recovering from an illness and will try again today. I prefer a live human to help me as the online experience did not go smoothly.

    xiao from HI
    Review Received: December 8, 2023
    Was this review helpful?
    9 out of 10 people found this review helpful