WorldTrips Travel Insurance Reviews

Was easy to use and complete.

Easy to review plans and was very reasonably priced despite my husband having a preexisting medical condition. Customer service was extremely patient and helpful.

I submitted claim via email 2 weeks ago and received NO acknowledgement.

Customer service the worst I have ever experienced.

Getting back to a client after 17 days from the sent email is not acceptable.

I got an answer to my inquiry once I was already back from my trip.

Looking forward to completing our claim for trip interruption. We are waiting for receiving a per-diem cost from Odysseys Unlimited to complete the claim.

The phone numbers with which I was provided were not correct.
Using my policy number, I was not able to register on line with the claims processing site nor file a claim through that online portal, as described in the policy document. I had to make 4 phone calls and wait on hold a long time in order to receive instructions to open the claim.

Most of the medical service provide did not recoginize the travel insurance that we bought from you. We are not able to use the insurance.

Fortunately even though we got sick on our vacation we did not have to cancel.
I called once from the airport to ask a question and got an immediate response which pleasantly surprised me. Thank you

When our trip had mishaps it was great to talk to a live person that was knowledgeable and helpful about our policy

Mailes the claim the other day