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Overview

WorldTrips offers three comprehensive policies on Squaremouth, each backed by an A++ AM Best rating. These plans are highly customizable, allowing eligible travelers to enhance their coverage with optional benefits such as Cancel For Any Reason (CFAR) and Rental Car Damage Protection.

Trips Protected
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SINCE 2008
74,423
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AVG. MONTH
1,123
Total Reviews
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SINCE 2008
572
Detailed Rating
Customer Service Before Trip
4.4/5
Customer Service During Trip
3.67/5
Customer Service During Claim
3.69/5

See how WorldTrips compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.24 (572 reviews)
  • 5
    332
  • 4
    119
  • 3
    52
  • 2
    26
  • 1
    23
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  • WorldTrips policy: Atlas Journey Economy

    I had made. A mistake listing the travel dates. I contacted customer service to correct the dates. Was very surprised at the quick connect. The problem was solved by a very pleasant lady. I was impressed. I will use your company for future trips

    James from GA
    Review Received: March 29, 2023
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    5 out of 5 people found this review helpful
    WorldTrips policy: Atlas Journey Economy

    Multiple choices and ease to choose. Telephone help was easily available.

    Saroj from CA
    Review Received: March 23, 2023
    Was this review helpful?
    3 out of 3 people found this review helpful
    Response from WorldTrips

    Thank you for choosing WorldTrips, we are very happy that everything was easy for you. Please let us know if we can be of any assistance we can provide.

    WorldTrips policy: Atlas Journey Economy

    Cheryl from TX
    Review Received: March 19, 2023
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    7 out of 7 people found this review helpful

    It was not as easy as I would have liked to enter the claim. I had to call to figure it out, but it was excepted, so it ended well.

    WorldTrips policy: Atlas Journey Economy

    Have been purchasing travel insurance from square mouth for the pasted few trips and was very happy with their coverage and claims.

    Elizabeth from FL
    Review Received: March 2, 2023
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    4 out of 10 people found this review helpful
    WorldTrips policy: Atlas Journey Preferred

    We contacted COVID in New Zealand and had to self isolate for 7 days. The first question they asked me was if we needed medical assistance.
    Also immediately sent me the correct form to file.
    Acknowledged the receipt of the filing documents. Payed without any additional questions except for 300:00 from a claim of 10,7000,

    Lalitha from OH
    Review Received: January 27, 2023
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    35 out of 36 people found this review helpful
    WorldTrips policy: Atlas Journey Preferred

    James from WA
    Review Received: January 25, 2023
    Was this review helpful?
    15 out of 15 people found this review helpful

    They paid me a fair amount on my claim within a month. Communication could improve, there was none, but the check arrived.Would use them again.

    WorldTrips policy: Atlas Journey Preferred

    Rodney from WA
    Review Received: January 18, 2023
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    9 out of 10 people found this review helpful

    The process took a bit long as I was asked to provide additional information but otherwise went smoothly.

    WorldTrips policy: Atlas Journey Premier

    Great service all around. No complaints. customer service reps answered all my questions quickly and easily.

    James from CA
    Review Received: January 16, 2023
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    1 out of 3 people found this review helpful
    Response from WorldTrips

    Hi James – thanks for your feedback! We’re glad you had a positive experience. Hope to see you again on your next trip.

    WorldTrips policy: Atlas Journey Preferred

    There is no 24 hour service so I couldn't connect during the actual trip when I had problems with a trip delay.
    The representative I talked to over the phone advised me to file the claim online and that's it. Not very helpful.
    After submitting a claim online, there is no expectation about how long the claim process would take, just that they have a "large" volume of claims. So far, it's been 10 days after submission and still not response. My claim is less than $100 for a trip delay, so not a very big one.

    Leslie from TX
    Review Received: January 15, 2023
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    27 out of 30 people found this review helpful
    WorldTrips policy: Atlas Journey Preferred

    Hard to find info on how to file a claim. There was confusion between delay and trip interruption.

    Brooke from CA
    Review Received: January 7, 2023
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    12 out of 15 people found this review helpful