WorldTrips offers three comprehensive policies on Squaremouth, each backed by an A++ AM Best rating. These plans are highly customizable, allowing eligible travelers to enhance their coverage with optional benefits such as Cancel For Any Reason (CFAR) and Rental Car Damage Protection.
See how WorldTrips compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
The phone numbers with which I was provided were not correct.
Using my policy number, I was not able to register on line with the claims processing site nor file a claim through that online portal, as described in the policy document. I had to make 4 phone calls and wait on hold a long time in order to receive instructions to open the claim.
Review Updated: 08/13/2023
It was difficult to start the claim process as the phone number provided on the all of the documents was incorrect for my policy. For same reason I was also unable to initiate the process on line. It took over one hour and many phone calls and wait time to speak to someone who sent me email to start process. But after that, it was straightforward and my claim for medical service was processed quickly.
Most of the medical service provide did not recoginize the travel insurance that we bought from you. We are not able to use the insurance.
Fortunately even though we got sick on our vacation we did not have to cancel.
I called once from the airport to ask a question and got an immediate response which pleasantly surprised me. Thank you
When our trip had mishaps it was great to talk to a live person that was knowledgeable and helpful about our policy
Mailes the claim the other day
Although I didn’t need to file a claim, I was happily as always with Squaremouth and the ease in selecting a policy
Final experience evaluation will be determined by how our claim is handled.
Good experience and a very helpful customer service representative when I had a question pre -departure
Michael, thanks for taking the time to leave us a review. We are glad to hear you had a positive experience. Safe travels.
A claim for cancelled flights will be made as soon as I put together all of the required documentation. A full review of World Trips will be made at that time.
Review Updated: 07/12/2023
After filing my claim with WorldTrips and providing all the documentation required to support the claim, I waited patiently to hear back from the company. I fully expected to have a battle with the insurance company to resolve my claim. However, in about two weeks after filing the claim I received a check in the mail that completely satisfied my wife and I about our claim. We will definitely use WorldTrips and Squaremouth again in the future for every trip that we take.
Very difficult to file claim.was impossible to do online, although they say it's easy.ended up having to print everything at library to send(100+pages) needed 5 separate claim headings; bag delay, trip delay,missed connect...on 3rd and final appeal now
Katherine -thank you for taking the time to leave feedback. We are so sorry that the process was difficult for you, and we will use this as an opportunity for improvement. Safe travels.
Last updated: June 26, 2026