WorldTrips Travel Insurance Reviews

So far a good experience. However, the reviews I read for HCC are discouraging. I have only seen negative reviews for their claims processing.

There were technical glitches. Although I paid using my Amex, because of the glitches the transaction apparently did not go through. I had to call twice about this before leaving for my trip to S. Africa. Then I had to leave for my trip. Then I called back again from overseas, they told me that my transaction did not go through. Then I purchased the insurance for the remainder of my travel. I had to spend a lot of time on the phone with your representatives. They were very helpful and courteous but I had to spend extra time on the phone, which I was not happy about.

I'd still recommend Squaremouth based on my prior experience.

It took a while for the claim to be processed (about 2 months), but to their credit they did mention a 60-day processing time upfront. I would buy this insurance again/recommend it.

Inadequate agreements for pre-paid claims in China. Purchased insurance thinking that there were agreements in place rather than the medical department trying to negotiate with the medical facility to accept payment. Otherwise insurance company tried to be responsive. It was a bit confusing trying to get to the medical department as the various people trying to help did not have the information at hand.

Did not file a claim and never contacted the insurance company.

I did not file a claim so I can not rate HCC service in regards to that. However, signing up for the insurance, receiving confirmation and all necessary information regards insurance gave them a 5 star rating. I would use them again on my next trip.

I was i nthe emergency room with perfroated diverticulitis. there was a little communication probelm due French / english. But they got it done, as far as i know.
Thanks

Medical assistant agent wasn't entirely clear on what dental procedures would be covered.

Price was reasonable; placement was simple; documents were promptly delivered and wallet card was handy to take on trip.

I wrote a few emails to them and they never responded. I wonder what would happen if I had to file a claim.