WorldTrips Travel Insurance Reviews

Claim Process
I submitted a claim over 3 months ago and I haven't been reimbursed yet or any correspondence outside of the email saying that the processing would be delayed (that was in December. Today is the last day of February). I'm starting to regret the fact that I renewed the policy for my sons.

During Trip
didn't need to use it, so unable to rate on several points

During Trip
I didn't have to use the insurance, but the customer service lady was very polite and to have an option of the amount of coverage was nice to have as well.

During Trip
I did't use the customer service

During Trip
I was frustrated by the lack of clarity on what I could claim regarding loss of luggage. It was not very clear whether it covered theft of baggage during the trip, so I felt that was misleading.

Before Trip
I did not have any customer service needs so I cannot rate it.

During Trip
I did not have to use the insurance carrier during my trip so I cannot rate it

During Trip
Since no medical issues arose during the trip, I have no basis for rating

Before Trip
Web site was easy to use.

During Trip
Did not need to use insurance.

Claim Process
Did not need to file a claim.

Before Trip
they were helpful when i asked questions and took time to look up the answers.

During Trip
i did not use the insurance during my trip

Claim Process
i did not have a claim

Before Trip
Confirmation and documents of the insurance coverage arrived in a timely fashion.