Compare WorldTrips Plans in Just A Few Simple Steps
WorldTrips offers three comprehensive policies on Squaremouth, each backed by an A++ AM Best rating. These plans are highly customizable, allowing eligible travelers to enhance their coverage with optional benefits such as Cancel For Any Reason (CFAR) and Rental Car Damage Protection.
See how WorldTrips compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Inscurance company is very slow to respond and needs a ridiculous amount of information to cover claims. That’s why I got the inscurance was to help with loss. So far has only been a headache and no compensation. What would I do if I didn’t actually have the money to cover my loss?
The customer service representative assisted me with comparing plans and purchasing the right plan for my needs.
I misstated the dates I needed the insurance for. I called WorldTrips immediately and they corrected the contract promptly.
Would have liked to speak with a human being
The online form is not well designed. The process to upload multiple files supporting a claim is awkward at best.
Baggage delays is only claimable going on trip, not return This is not explained in advance
Hello Lisa. We are sorry to hear that you had a negative experience with us.
Under Baggage Delay, our policy states: “We will reimburse you up to the maximum benefit amount shown in the Schedule of Benefits for the covered expenses listed below if your baggage is delayed or misdirected by a common carrier for twelve (12) hours or more from your time of arrival at your trip destination (coverage is not applicable for your arrival at your scheduled return destination.)” Baggage Delay is for purchase of items while your luggage is delayed. Baggage Loss or Damaged Baggage is covered full trip.
If you have any questions, please feel free to call our customer service team at : 1-800-240-0369 – Available 8am to 10pm ET, seven days a week. You can also contact us via email at atlasjourneyclaims@cbpinsure.com. Thank you.
I Am confused by the payment amount. It was $40 short from the Claim.. Stated reason was that my claim was above the amount of insurance purchased. I don’t think so- i believe I purchased more than I needed to claim, but i have no récord of that! My récord is only receipt of payment, not of product purchased. This is a problem with the online purchase process..
We had to cancel our trip, and the process of making a claim was straightforward. It was settled quickly. I would recommend this policy to other travelers.
World trips customer service was awful and non existing. They had a multitude of documents sent to them and were more motivated to not pay out on my claim. World trips is a Monday-Friday type of a company very difficult to talk to a person. I will never get insurance thru world trips ever again they are awful! This review should be 0 stars!
I appreciated the user friendly site. We needed to amend dates and customer service was easy.