What is Identity Theft?

Identity Theft provides assistance with the services and costs associated with recovering a traveler’s identity and credit.

Please be aware that coverage and eligibility requirements for this benefit differ by policy. The tables below show the providers that offer Identity Theft coverage.

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Enter your trip information on our custom search form. Once you receive your results, select the Identity Theft filter to find the best policy for your trip with the coverage that you need.

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AXA Assistance USA
AXA Assistance USA
Policy Name and Summary of Coverage
1

Silver

Covered

IDENTITY THEFT SERVICES

If you suddenly find yourself missing your identification, credit or debit cards, or other important personal or financial documents, while traveling we can provide an Identity Theft solution. This service provides:

•Education & Protection: An identity theft risk & prevention toolkit and resolution guide.

•Personal Guidance: Assistance with filing and obtaining police and credit reports, contracting creditor fraud departments, taking inventory of lost or stolen items and more.

•Emergency Funds: Assistance sending emergency funds to you.

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2

Gold

Covered

IDENTITY THEFT SERVICES

If you suddenly find yourself missing your identification, credit or debit cards, or other important personal or financial documents,
while traveling we can provide an Identity Theft solution. This service provides:

•Education & Protection: An identity theft risk & prevention toolkit and resolution guide.

•Personal Guidance: Assistance with filing and obtaining police and credit reports, contracting creditor fraud departments, taking inventory of lost or stolen items and more.

•Emergency Funds: Assistance sending emergency funds to you.

Read Hide Full Policy Wording
3

Platinum

Covered

IDENTITY THEFT SERVICES

If you suddenly find yourself missing your identification, credit or debit cards, or other important personal or financial documents, while traveling we can provide an Identity Theft solution. This service provides:

•Education & Protection: An identity theft risk & prevention toolkit and resolution guide.

•Personal Guidance: Assistance with filing and obtaining police and credit reports, contracting creditor fraud departments, taking inventory of lost or stolen items and more.

•Emergency Funds: Assistance sending emergency funds to you.

Read Hide Full Policy Wording
Generali Global Assistance
Generali Global Assistance
Policy Name and Summary of Coverage
4

Standard

Covered

DESCRIPTION OF IDENTITY THEFT RESOLUTION SERVICES

If you believe you are victim of Identity Theft, please contact our assistance provider at (877) 243-4135. A description of the service and terms of use are provided below. The assistance provider treats each “Identify Theft” as an emergency and, subject to the limitations set forth in this Program Description, performs, for you any or all of the following steps necessary to attempt to undo or prevent further damage upon receipt, by you, of a duly completed and executed “Authorization Form”.

• Obtain all pertinent credit information and history from you on the phone to determine if a fraud or theft has occurred.

• Educate you on how Identity Theft occurs and inform you of protective measures to take to avoid further occurrences.

• Provide you with a helpful ID Theft Resolution Kit.

• Provide you with a uniform ID Theft Affidavit (“Affidavit”), answer any question with regard to completing the Affidavit and submit the Affidavit to the proper authorities, credit bureaus, and creditors.

• Obtain list of creditors to be contacted and contact them with separate itemized fraudulent account statements for each fraudulent occurrence.

• Report or assist you in reporting the fraudulent activity to the local authorities and forward a report of the said fraudulent activity to your creditors.

• Notify all three major credit-reporting agencies to obtain a free credit report for you and place an alert on your records with the agencies, and obtain a list of additional creditors from you.

• If the Identity Theft Affidavit proves that you are a victim of Identity Theft, the assistance provider shall provide access via postal mail to credit monitoring to you for one year.

• Place a “security freeze” on your credit records, in states where such law was passed.

• Submit “Authorization Form” and Affidavit to your creditors requesting cancellation of your card(s) and an issuance of a new one(s).

• If other forms of identification were stolen or missing, such as an ATM card, Driver’s License, Social Security Card, Passport and so forth, notify or assist you in notifying the appropriate bank or agency of the situation so that you may take appropriate action and reissue a new form of identification.

• Provide you with assistance in filing or submitting paperwork for special ID Theft Protective measures, specific to your state of residence.

• On a weekly basis, until file is closed, contact you with an updated status report.

• When needed, follow up with creditors to ensure that the matter has been properly handled.

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5

Preferred

Covered

DESCRIPTION OF IDENTITY THEFT RESOLUTION SERVICES

If you believe you are victim of Identity Theft, please contact our assistance provider at (877) 243-4135. A description of the service and terms of use are provided below. The assistance provider treats each “Identify Theft” as an emergency and, subject to the limitations set forth in this Program Description, performs, for you any or all of the following steps necessary to attempt to undo or prevent further damage upon receipt, by you, of a duly completed and executed “Authorization Form”.

• Obtain all pertinent credit information and history from you on the phone to determine if a fraud or theft has occurred.

• Educate you on how Identity Theft occurs and inform you of protective measures to take to avoid further occurrences.

• Provide you with a helpful ID Theft Resolution Kit.

• Provide you with a uniform ID Theft Affidavit (“Affidavit”), answer any question with regard to completing the Affidavit and submit the Affidavit to the proper authorities, credit bureaus, and creditors.

• Obtain list of creditors to be contacted and contact them with separate itemized fraudulent account statements for each fraudulent occurrence.

• Report or assist you in reporting the fraudulent activity to the local authorities and forward a report of the said fraudulent activity to your creditors.

• Notify all three major credit-reporting agencies to obtain a free credit report for you and place an alert on your records with the agencies, and obtain a list of additional creditors from you.

• If the Identity Theft Af davit proves that you are a victim of Identity Theft, the assistance provider shall provide access via postal mail to credit monitoring to you for one year.

• Place a “security freeze” on your credit records, in states where such law was passed.

• Submit “Authorization Form” and Affidavit to your creditors requesting cancellation of your card(s) and an issuance of a new one(s).

• If other forms of identification were stolen or missing, such as an ATM card, Driver’s License, Social Security Card, Passport and so forth, notify or assist you in notifying the appropriate bank or agency of the situation so that you may take appropriate action and reissue a new form of identification.

• Provide you with assistance in filing or submitting paperwork for special ID Theft Protective measures, specific to your state of residence.

• On a weekly basis, until file is closed, contact you with an updated status report.

• When needed, follow up with creditors to ensure that the matter has been properly handled.

Read Hide Full Policy Wording
6

Premium

Covered

DESCRIPTION OF IDENTITY THEFT RESOLUTION SERVICES

If you believe you are victim of Identity Theft, please contact our assistance provider at (877) 243-4135. A description of the service and terms of use are provided below. The assistance provider treats each “Identify Theft” as an emergency and, subject to the limitations set forth in this Program Description, performs, for you any or all of the following steps necessary to attempt to undo or prevent further damage upon receipt, by you, of a duly completed and executed “Authorization Form”.

• Obtain all pertinent credit information and history from you on the phone to determine if a fraud or theft has occurred.

• Educate you on how Identity Theft occurs and inform you of protective measures to take to avoid further occurrences.

• Provide you with a helpful ID Theft Resolution Kit.

• Provide you with a uniform ID Theft Affidavit (“Affidavit”), answer any question with regard to completing the Affidavit and submit the Affidavit to the proper authorities, credit bureaus, and creditors.

• Obtain list of creditors to be contacted and contact them with separate itemized fraudulent account statements for each fraudulent occurrence.

• Report or assist you in reporting the fraudulent activity to the local authorities and forward a report of the said fraudulent activity to your creditors.

• Notify all three major credit-reporting agencies to obtain a free credit report for you and place an alert on your records with the agencies, and obtain a list of additional creditors from you.

• If the Identity Theft Af davit proves that you are a victim of Identity Theft, the assistance provider shall provide access via postal mail to credit monitoring to you for one year.

• Place a “security freeze” on your credit records, in states where such law was passed.

• Submit “Authorization Form” and Affidavit to your creditors requesting cancellation of your card(s) and an issuance of a new one(s).

• If other forms of identification were stolen or missing, such as an ATM card, Driver’s License, Social Security Card, Passport and so forth, notify or assist you in notifying the appropriate bank or agency of the situation so that you may take appropriate action and reissue a new form of identification.

• Provide you with assistance in filing or submitting paperwork for special ID Theft Protective measures, specific to your state of residence.

• On a weekly basis, until file is closed, contact you with an updated status report.

• When needed, follow up with creditors to ensure that the matter has been properly handled.

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Tin Leg
Tin Leg
Policy Name and Summary of Coverage
7

Economy

No coverage

There is no Identity Theft coverage with this plan.

8

Standard

Covered

Identity theft (Not available to New York residents)

• Assist identity-theft victim with ordering and reviewing credit bureau records

• Assist identity-theft victim with investigating financial accounts where identity theft is suspected

• Assist victim in communications with creditors to help make the creditors aware of the victim’s identity-theft issues

• Assist identity-theft victim in identifying proper law enforcement to pursue prosecution of criminals

• Assist identity-theft victim in reviewing account activity

• Obtain additional resources for reviewing and resolution of victim’s Issues

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9

Luxury

Covered

Identity theft (Not available to New York residents)

• Assist identity-theft victim with ordering and reviewing credit bureau records

• Assist identity-theft victim with investigating financial accounts where identity theft is suspected

• Assist victim in communications with creditors to help make the creditors aware of the victim’s identity-theft issues

• Assist identity-theft victim in identifying proper law enforcement to pursue prosecution of criminals

• Assist identity-theft victim in reviewing account activity

• Obtain additional resources for reviewing and resolution of victim’s Issues

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10

Adventure

Covered

Identity theft (Not available to New York residents)

• Assist identity-theft victim with ordering and reviewing creditbureau records

• Assist identity-theft victim with investigating financial accounts where identity theft is suspected

• Assist victim in communications with creditors to help make the creditors aware of the victim’s identity-theft issues

• Assist identity-theft victim in identifying proper law enforcement to pursue prosecution of criminals

• Assist identity-theft victim in reviewing account activity

• Obtain additional resources for reviewing and resolution of victim’s Issues

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11

USA Only

No coverage

There is no Identity Theft coverage with this plan.

Travel Insured International
Travel Insured International
Policy Name and Summary of Coverage
12

Worldwide Trip Protector

Covered

IDENTITY THEFT RESOLUTION SERVICES

In the event of an Identify Theft event while on Your Covered Trip, Travel Insured’s designated provider will provide you with the support and tools needed for You to restore Your identity to prevent status. Assistance includes contacting Your creditors to notify them of the event and to request replacement cards; connecting you with a friend or family member at home and providing them with the assistance to set up a transfer or wire of funds; information on how to contact the
three major credit bureaus; guidance on how to obtain a police report; and providing You with a guide on how to restore Your credit.

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