Overview

Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.

Trips Protected
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SINCE 2014
356,737
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AVG. MONTH
8,516
Total Reviews
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SINCE 2014
5,333
Detailed Rating
Customer Service Before Trip
4.62/5
Customer Service During Trip
4.05/5
Customer Service During Claim
4.07/5

See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.52 (5,333 reviews)

Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.

  • 5
    3860
  • 4
    900
  • 3
    322
  • 2
    125
  • 1
    126
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  • Tin Leg policy: Luxury

    Have used your services on several other international trips. I like the ability to review and compare my options for coverage and view the ratings of others. Travel insurance is definitely better “To have and not need it then to need and NOT HAVE IT”

    I like the ease of use of your service and will continue to use, for future travel insurance coverage.

    Donald from WA
    Review Received: April 22, 2019
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    3 out of 3 people found this review helpful
    Tin Leg policy: Luxury

    Great customer service. We accidentally purchased insurance for the wrong person and it was easily corrected.

    Keirin from WA
    Review Received: April 21, 2019
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    2 out of 2 people found this review helpful
    Tin Leg policy: Luxury

    Sunday, the day before our departure, I had a medical event which required me to visit an urgent care clinic. Urgent Care referred me to a specialist for further tests, lab work, and an MRI. As you would expect, this was very stressful, not knowing the outcome, and also missing our cruise. Tin Leg was very efficient, and timely, as they asked for certain documents, and kept us informed as to the progress of the claim. They continued to respond with us until all documents were received and approved. They wanted to have this claim approved quickly, without any delays.
    Once approved, they informed us that we would be receiving our payment within a week. We were very impressed with how well organized they handled our claim, and in a very timely order. They were very professional and did all they could to expedite our claim. We would give their claims process an A+, and would recommend their travel policy's to all travelers.

    Thomas from CA
    Review Received: April 19, 2019
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    15 out of 16 people found this review helpful
    Tin Leg policy: Standard

    It was comforting to know if anything, happened which it almost did, I had a plan that had my back. Gave me peace of mind. Thank you would definitely use you again

    Fina from CO
    Review Received: April 19, 2019
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    1 out of 1 people found this review helpful
    Tin Leg policy: Luxury

    Excellent and responsive customer service.

    Jane from IA
    Review Received: April 17, 2019
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    0 out of 0 people found this review helpful
    Tin Leg policy: Standard

    Very good service provider. Just what we travelers need.

    Kathleen from SC
    Review Received: April 16, 2019
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    0 out of 0 people found this review helpful
    Tin Leg policy: Luxury

    I chose Tin Leg via SquareMouth due to the high customer service and reliability ratings. The affordability and limits of coverage were superior to most other plans and underwritten by a highly reputable company. Setup was easy and customer service was excellent to answer questions in detail. The convenience of being able to compare multiple plans at one site was invaluable.

    Steven from OH
    Review Received: April 15, 2019
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    7 out of 7 people found this review helpful
    Tin Leg policy: Standard

    easy way to buy a piece of mind

    Scott from GA
    Review Received: April 14, 2019
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    0 out of 0 people found this review helpful
    Tin Leg policy: Luxury

    This was my first time using an insurance provider other than my normal provider (Medicare) and it was a great comfort to know I was covered/that you had my back!!!

    CLYDE from VA
    Review Received: April 12, 2019
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    4 out of 4 people found this review helpful
    Tin Leg policy: Standard

    The customer teams I worked with were absolutely wonderful. I had some pre trip problems that they addressed immediately and professionally. Will definitely get travel ins from you again

    Deborah from CO
    Review Received: April 12, 2019
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    5 out of 5 people found this review helpful