Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
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SINCE 2012
290,972
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AVG. MONTH
650
Total Reviews
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SINCE 2012
3,745
Detailed Rating
Customer Service Before Trip
4.28/5
Customer Service During Trip
3.49/5
Customer Service During Claim
2.99/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,745 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2142
  • 4
    701
  • 3
    403
  • 2
    163
  • 1
    308
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  • Trawick International policy: Safe Travels Voyager

    Thank you for the follow up and checking on my experience. The best news is that the trip went flawlessly and will not be filing a claim. Trawick had the best coverage for the price. What I was looking for.

    Bruce from CA
    Review Received: September 9, 2021
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    0 out of 0 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    Avoid!

    I filed a claim on the website. It says it can take 15 just for the claim to appear online. I have tried 3 days now to reach their claims number, waiting for an hour+ each time and never reaching anybody. I guess that's one way to make sure you never have to pay a claim!

    I will never, ever use Trawick again. What a disgrace.

    j from OR
    Review Received: September 8, 2021
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    19 out of 19 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    Contact me vía email pls :)
    moisesarauz10@gmail.com

    MOISES from NY
    Review Received: September 6, 2021
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    1 out of 2 people found this review helpful
    Trawick International policy: Safe Travels Single Trip

    Customer service sufficient but person didn't go beyond minimum to help me decide what to purchase.

    Lorelei from WA
    Review Received: September 6, 2021
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    2 out of 6 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    Neal from OR
    Review Received: September 5, 2021
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    2 out of 2 people found this review helpful

    If I could give 0 stars, that’s what this company deserves. I submitted a claim back in August, and still haven’t heard anything back from this request.

    Trawick International policy: Safe Travels Voyager

    The representative, both of them, helped tremendously. The one rep explained everything to me when I asked questions which in return is why I purchased the insurance.

    Holly from FL
    Review Received: September 4, 2021
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    3 out of 3 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    The insurance seemed to be a good value and I didn't have to make a claim.

    thomas from CA
    Review Received: September 4, 2021
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    1 out of 2 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    Thankfully our trip went well and the insurance was not needed and, but it gave us a sense of security knowing we had it . I actually referred a friend to you today as well as they are going to Cancun this weekend also.

    Jennier from AR
    Review Received: September 4, 2021
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    2 out of 3 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    I’m intending to file a claim for a very small amount
    As hotels, flights and Airbandb were understanding and refunded me the trip. I intend to submit a claim for lost non refundable train tickets in Europe.

    Julia from NJ
    Review Received: September 3, 2021
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    0 out of 0 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    During my trip, I needed to contact Trawick. I did not know what number to call nor whom to contact since the policy was through Trawick but handled by CBP. I have no idea how SquareMouth interacts with Trawick and CBP. The travel insurance has too many companies involved thus making claims difficult.

    Betsy from TX
    Review Received: September 1, 2021
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    17 out of 17 people found this review helpful