IMG Travel Insurance Reviews

Excellent and easy platform to compare travel insurance policies coverage and costs.

Friends recommended Squaremouth. It was very easy.

I postponed my trip and advised your company snd have a credit for a future trip insurance with your company.

I was surprised at the large increase in premium when I added some travel cost after the policy written. PUrchasers s/b encouraged to submit the full cost when buying, to get the most competitive overall rate.

Also, you could give general guidance to buyers, like how long before travel or first payment is the best time to buy for the most competitive price.

Initial contact after the accident was hugely disappointing and ineffective. Subsequent interactions were more reassuring but produced no results or assurances. IMG seemed very fragmented and ineffective working with the hospital. Multiple IMG departments seemed unable to communicate or work with each other. I have received no communication with IMG after initial claim filing. I ended up paying all the bills myself and am waiting for reimbursement.

This trip insurance is a necessary evil. I’d rather not have to purchase it.

My husband slipped and needed stitches while on our trip in the Galapagos Islands. I tried calling twice and was put on hold for 15 mins for an emergency call. This was so stressful on so many levels! When I eventually reached a representative they were not helpful at all. We were lucky that the hospital we went to did not charge for his care. We are very unsatisfied and will most likely not purchase insurance with IMG for our next trip.

Will definitely utilize IMG again. An easy and pleasant experience at a great value.

We planned to go to Jerusalem on April 14, however war broke out in March putting a travel band at a Level 4. Our Airline canceled our flights on March 18 and were were unable to take our trip.

I filed a claim with IMG to get funds back on our stay in Jerusalem on March 20th and it was denied on March 27. I appealed the claim on April 14th, and it was received and forwarded to their Appeals Team.

They will notify me of their decision within 90 days, which should be before July 14th.
Valinda Goodman