Aegis Travel Insurance Reviews

It took a long time to complete the claim process but we are now near the end, waiting for the final claim payment that has been approved but not arrived by mail yet.

Unfortunately, we had to cancel our trip due to an unforeseen medical issue. After two-month review by Aegis, our claim is approved, and we are awaiting payment. The process was straight forward, and everything was accomplished via email.

Used Squaremouth to book insurance with Aegis. Squaremouth rep assured me that changes could be made to policy right up until departure date, as i had done in past trips. After making rental car reservations, decided to get insurance for that through the rental car agency instead of the Aegis policy and called to let Aegis know - they informed me that only increases to insurance can be made after initial purchase, not decreases. So i paid twice for rental car insurance and wasn't thrilled with that. Will probably avoid Aegis from now on due to that provision.

Getting travel insurance was easy. The people I spoke with were helpful. Fortunately, we did not need to use it. Our travels went smoothly.

Fast response with the insurer when I had to correct an error I had made pre-departure. Great price, coverage for only what I needed instead of extras. Squaremouth gave me several good options to choose from, and it was easy to compare the insurers' different coverage plans. I travel international often, and I will always use Squaremouth before I leave.

I did not take the original trip I purchased the policy for, but was able to transfer the policy to a future trip. The customer service person I interacted with was very helpful in making this switch.

I had 2 luggage delays during my trip. One early on and the other towards the end. I have no idea about the status of the first one, which was only ~ $15 but I took time out of my vacation to document and submit a claim so I wouldn't have to deal with it when I got back. No idea what the status is. The second claim we'll see how that one resolves. Interesting you would send a survey at this time. Looking forward to seeing how this all turns out.

I wish to use the same travel insurance company for next year’s cruise.

no review until file claim and determine how responsive you are to my issues

Filed a claim and waiting for a response.