Aegis Travel Insurance Reviews

Was told could not use the toll free number outside the US. The wait time on the phone lines was extremely long. Was not 24 hour service. When traveling outside the US, I would use another company.

I had to change coverage day and they were very helpful!

I felt very secure knowing that my luggage and I were well protected.

Getting the Aegis policy thru Squaremouth was easy. Increasing coverage amount thru Aegis customer service was easy. Filed claim via email. Hopefully they will process claim and pay quickly.

My iPad and camera were lost in security check in Vienna airport.’
I didn’t contact Aegis about it but contacted the airport myself from the U.K.
I paid the 30 euros to airport lost property to release the items to Mail Boxes Etc - the approved courier - to ship them back to the U.S. for 180 euros.
I did contact Aegis to see if shipping charges were covered by the insurance but was informed but was told they would not be covered.

Gathering documents to support claim.
Had to leave early because of illness.

Great people, great customer service, professional and knowledgeable.

So far so good. check back to see if I got my money back.

When I contacted, it was with Zurich's Claim Center, not Aegis and that person was responsive.

Since I have filed a claim I am waiting to hear back. One thing that left me puzzled was the lack or reply about any confirmation of having received documentation and claim materials.

Let's see how this plays out.

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