Aegis Travel Insurance Reviews

Thank you for your feedback. We’re sorry our claims process didn’t meet your expectations and appreciate you sharing your experience. We’re actively making improvements to provide a more seamless and efficient process.

To enhance our service, Aegis is upgrading our claims processing for Zurich plans to a different office with greater capabilities. In addition to the traditional claim methods of phone, email, & fax, we’ll now provide mobile phone intake, snapping pictures of any backup documentation, & instant payment by ACH following approval.

We appreciate your business and hope to earn your trust again with a smoother, more convenient claims experience

Thank you for your review, we appreciate your feedback. We’re sorry your claims experience did not meet your expectations. Generally, the claims process is approximately three business weeks, if there are any missing documents this will add to the review time. We can confirm once all the documents were received the case was reviewed and adjudicated on July 16, you received and cashed the check on July 23, 2024.

We hope you will consider Aegis again for your future travel insurance needs.

Thank you for sharing your feedback with us. We understand that insurance details can sometimes be confusing, and we sincerely regret any misunderstanding regarding the coverage you purchased.

Unfortunately, the policy you purchased was our trip cancellation product, specifically designed to protect against events that prevent you from starting your trip. For situations where your trip is cut short after it has begun, our comprehensive products include both trip cancellation and trip interruption coverage, along with a range of additional benefits. We are committed to providing clear and detailed information about our products to ensure our customers can make informed decisions. If you reconsider purchasing insurance in the future, please don't hesitate to contact us directly so we can assist you in selecting the best product that aligns with your needs.

Thank you for sharing your experience! We're happy to hear that you found our travel insurance easy to purchase and reasonably priced. It's great to know you didn't need to use it, but rest assured, we're always here to assist you if ever needed.