Aegis Travel Insurance Reviews

Good experience. Had to change ending date, my missttake. Took 2 tries but all agents were helpful and prompt

Since we did not need to file a claim, we are unable to rate Aegis. Buying the policy was comparable to buying any other policy and involved a significant amount of time to read all the details. It was somewhat helpful to speak to a representative in person.

I am trying to make a claim because the day before I was leaving on vacation. I had open heart surgery so we were not able to go.
I have heard from GS and two other companies and nobody still has contacted me although they said they would not sure what to do as I have sent you all my documentation. Please get back to me 812-744-3848 Craig E Beckley.

I put a claim in weeks before our cruise. I needed surgery and was not able to travel. I filed out the form and added doctor forms stating I could not travel as well as receipts for transportation to the airport and the cost of the cruise. I contacted them twice and have not gotten a confirmation nor have I heard from them. I am not pleased.

I filed a claim 6 days ago and haven’t heard back.

We found them very informative and very helpful. We also asked them to send a paper copy in the mail as we do not do many things on the computer. They were very obliging and we got it fairly promptly.

We have use your company before , and are always pleased with the suggestions you make for us regarding what insurance company to use.

Thank you for all of your help and have a blessed day.

No feedback until we get the results from the claim, which involved some medical expense, an expedited return home, and trip interruption. The medical filing, for only a little over three hundred dollars, is incomplete, pending an explanation of benefits from the primary provider, which is a Medicare supplement.

The Aegis people, as well as the World Travel Plan people, were very supportive during the process of decision-making, and I would give them all a high rating. The main claim, for trip interruption and additional travel expense, was filed over three weeks ago. We were told that we would hear from the insurer within 3 or 4 weeks from the filing date, and have heard nothing as yet.

We are happy we purchased trip insurance through SquareMouth. Of course, we always hoped we would not need to use it, but unfortunately, we had to file a claim.

We were on cruise between Australia and New Zealand, and my wife Brenda fell in the bathroom and broke her ankle with 3 fractures.
After a visit to a local hospital in New Zealand, they put her in a cast and advised that we return to the US for surgery. So we interrupted our trip and flew home early.

We filed a claim for trip interruption and are awaiting processing. We hope to have a quick resolution.

Thank you.

I bought our policy on 9/2/2023. Policy#4GRCWSM1962527. I was diagnosed with breast cancer in mid-September and had to cancel trip. I filed all papers for a refund of our $900 trip deposit and the claim was approved in writing on January 3, 2024.
It is February 12 and I have not yet received our refund check. Please take care of this as soon as possible.
Thank you, Jewel Graner