Aegis Travel Insurance Reviews

Quick, affordable and easy to obtain my policy. Unfortunately our return trip was interupted with flight issues and no baggage access. In the process of filing a claim and so far customer service has been great!

Unfortunately we had a medical issue on day one of our trip and again at the end. My claims were initiated quickly and they communicated with me during our trip as to the required documentation. I am so grateful they were there to help me.

This policy was ok, the last time we tried to use a policy everything was denied due to Covid, then the company realized it was not our fault and let us use our policy for a trip that had been cancelled for the past 3 years.

Nothing as yet

Good insurance

Still have not received a check to cover my loss! I sent all paperwork last year after our trip to Itsly . Then again they contacted me months later missing documents I sent via email several times. Again in Europe end of 2022 I contacted them asking for an answer . Still needed more. I was not able to send anything again because I was in Europa nit having the paperwork with me, back here since few weeks thinking about contacting them again. Not sure if it’s too late. I claimed around 300$ due to Covid. I guess all the insurance companies are the same. They want the money but give nothing back. Disgusting. Maybe you can help with this. Thank you

Please ask for all destinations at the get go. Otherwise I made corrections in an efficient manner and felt protected

These comments apply to all travel insurance carriers, not just GoReady. I find the documentation requirements for claim filing to be onerous especially if the dollar amount of the claim is small compared to the amount of premium paid. For example, if airline mishandle luggage, then the insurance carrier wants a receipt from the airline luggage service (at the airport) plus a receipt from the delivery service who eventually gets the luggage to you. Another example, if you become ill on a cruise ship and miss a shore excursion you had paid for. The insurance carrier wants a set of receipts, statements from the shore excursion desk, as well as a physician's statement that includes the doctor's credentials, license number, etc. Another: airline flight is cancelled, the insurance carrier wants a written statement from the airline which again requires signficant effort and persistence on behalf of the claimant.

Here is an idea to resolve the pain of small claims as detailed above: Offer a policy with a deductible or offer a policy that covers ONLY trip cancellation and medical evacuation. The concept being that you cover the really big, expensive losses, not the small stuff. Reduce your premium accordingly.

I have had such poor experience with travel insurance carriers that I may quit paying for the useless coverage. The introduction of the scaled down policy coverage as I have suggested above would entice me to reconsider the product.

Information provided by customer service made it very complicated and I am struggling to figure out how to submit claim.