Aegis Travel Insurance Reviews

Go Ready is reviewing my claim but although I have sent all the information they requested, they always come back wanting more information and for me to resend information I already sent.
I don't know what to do anymore to get results. I don't have a name of a person I can contact to discuss the matter, nor do I have a telephone number to call.
GoReady is disastrous...
What shall I do??
Marie-Louise Cole

appeared to provide competitive coverage at advantageous price.
Will re-asses once claim has been processed.

Initially, CS rep provided me assurance on some of the insurance policy details.
My follow up call to request claim documents was a bit of a disappointment. The rep sent me a form to complete and a link which i uploaded all the documents.
Your third party vendor who reviews claims advised me the wrong claim form was submitted after the go ready rep sent me the form. It was the difference between medical or non-medical reason for cancellation. I had originally told the rep the reason for the cancellation was medical and yet the wrong form was sent to me.
That was a waste of ten days.

I was told I would be emailed a claim form. It has been 2 weeks and I have received nothing.

When trip delayed due to Covid, you made it easy to amend dates to new itinerary

My trip went well. Thank you.

Talked to Eddie (1222). He told me the unfortunate information that I was not covered for my trip interruption in a very nice way. Thanks.

My trip was interrupted and I could not fly home as planned, so I filed a claim based on "cancel for any reason". They denied my claim saying that only a total cancellation is covered under "for any reason."

My interaction with GoReady was as expected. My experience is that you can easily get in touch with pre-departure agents and they are very helpful. I will not be filing a claim but recommend those interested in purchasing a policy read other reviews from those who have filed claims.

On September 26 I had a medical problem while traveling in Italy and reached out to GoReady for assistance. I was told by the customer service representative that the medical insurance on our policy was handled by a different provider and was given their contact info. After a few international phone calls and being put on hold, I was finally connected to the GGA representative regarding health care. What a miserable experience. My problem was that they were of absolutely no assistance or use in providing me help or a course of action. Why have insurance when you can't even get a simple answer or recommendation of where to go for assistance?

At the time I was dealing with a tremendous pain in my back and leg. (still have the problem) I needed to see a physician as this was unlike any pain I had ever encountered. After receiving absolutely NO HELP from the GGA representative (other than him requesting a copy of my policy, passport, primary medical care insurance card), I went to an emergency room the next day. I was told I had sicatica.

On October 12, I contacted your "urgent" help and received the following reply: "Thank you for contacing the Travel Assistance Team At Generali Global Assistance. One of our specialists will review your correspondence and respond to you shortly". Today it is October 24. I have not yet heard ANYTHING from you. What type of customer service is this? Your policy was worthless to me and I will not be purchasing this or any other policy from you or Squaremouth again.