Aegis Travel Insurance Reviews

I called in to secure my policy. Agent extremely helpful.

It was very easy to purchase and the terms were easy to understand. Once our trip was affected by Ian, it was easy to get answers about coverage as well.

I had lost luggage missed connection with an unplanned overnight stay before being rescheduled onto a later flight

please refer me to claim form, information...

You were cheapest. Since we're filing no claim we have no way to rate you on actually responding to a claim.

Claim was filed September 20. Waiting to hear back?

Very good policy easily purchased. Peace of mind. Happily did not need it.

Willing to work with us on a previously delayed trip.

I was extremely pleased with the friendly service I received. They were helpful, respectful and kind. I plan on using this company again. I also feel comfortable calling them to ask any questions.

I have attempted to file a claim but have not been able to successfully do so. I sent an Apple computer file and was told that I needed to send a PDF file. In the meantime my daughter who was sick was sent the wrong forms at least twice but she was given a case number and a location where she could upload her evidence. She called and someone, possibly a secretary told her that I should file my claim with hers since they were related and that they were working on it but heavily burdened with large numbers of claims.

Today my daughter told me that she is making progress uploading her evidence to a site that was provided to her but that she thinks I may need to do my own and that I need a case number. I've just been using the number issued me when I took out the insurance. I guess I needed to work out the PDF format and respond to the person I have heard from . I am not computer adept and had happily thought my daughter could do it for us both but she isn't a computer whiz either. I have spoken to someone on the phone who was encouraging. midway. I guess I'll try that again as it has become quite confusing.

Just talked with my daughter and have a clearer picture of how another entity is helping process this and what I have to do to complete a file to them. I will do that in the next few days and maybe by four weeks from now I will have more positive news. I am pleased that they are offering to pay for the more expensive (and sadly disappointing) hotel we were forced to move into as opposed to the charming and cheaper hotel we had to cancel because we couldn't travel as planned. That Is a real plus in my book because it was the actual cost of the emergency the illness created.